Tamer Shaalan, Technical Support Engineer

Tamer Shaalan

Technical Support Engineer

Al Dhahry Group

Lieu
Koweït - Al Koweït
Éducation
Baccalauréat, Computer Science
Expérience
12 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 1 Mois

Technical Support Engineer à Al Dhahry Group
  • Arabie Saoudite - Jeddah
  • février 2017 à février 2019

Maintenance contractors

Systems Engineer à Dynamic Systems
  • Arabie Saoudite
  • novembre 2015 à novembre 2016

Systems Engineer

Technical Support Engineer à Abdul Rahman Al-Shareef Group
  • Arabie Saoudite - Jeddah
  • janvier 2011 à février 2015

Technical Support Engineer

Technical Support Engineer à C&cc
  • Egypte
  • mars 2006 à novembre 2010

Technical Support Engineer

Éducation

Baccalauréat, Computer Science
  • à High Institute of Developed Studies
  • mai 2002

pass

Specialties & Skills

-Experience in Technical support for IT solutions/ Networking Products. -Understanding of IT solutions practices essential. -Highly driven person with exceptional technical ability -Flexibility and commitment to job. -Ability to develop and sustain good working relationships with people at all levels. - PC user [Office (Word-Excel-PowerPoint-Outlook] - Internet. Aware of most search engines - PC & Networks Maintenance. - Software Troubleshooting.
TECHNICAL BACK GROUND - Network Infrastructure, Switching, Routing, CCTV. - VoIP including PBX, IP-PBX, and Voice Gate ways (Analog / Digital E1-T1), ATA IP Telephony, Wi-Fi phone, Cisco Call manager, Asterisk IP-PBX proxy server, SIP Proxy server,H.323 - Wireless Pre Wi-MAX Technology (Point to Point & Point to Multipoint). - Security Systems CCTV, IP Cameras, Remote Surveillance, Motion Detector, Glass break Detector, Door contact, Siren alarm. - Video Conference, Video Wall, Presentations Solution. - Audio Conference, Public Address. - Access Control, Time Attendance, Hotel Solution. - Automations Solution, - Fiber & WAN connectivity DSL, Frame Relay, MPLS, VPN… others. I have Product knowledge of Cisco, Avaya, Motorola, Canopy, 3Com, HP, Quintum, NET VoIP, Seltatel, A Astra, Yealink, Yeastar, Grand Stream, Dahua, HikVision, American Dynamics, Vanguard, Fanvil, 3CX, Asterisk, QNAP, AriconVision, Sony, Panasonic, Polycom, Acti, Samsung, Canon, Nikon, Micro Digital, Watch Net, Ganz, Lilin, Computar, CBC, GVD, Milestone, NUUV, Nuvico, Axis, Vivotek, Pheenet, Christie, Extron, Soltec, Crestoron, RGB Spectrum, TAIDEN, Simons-Voss, ID-Teck, Kantech, Tayco, Trust One, Leviton, Infinet, UbiQuiti, TRIAX, ... others.
Systems Engineering
Access Door
Avaya Aura

Langues

Arabe
Langue Maternelle
Anglais
Moyen