تامر شعلان, Technical Support Engineer

تامر شعلان

Technical Support Engineer

Al Dhahry Group

البلد
الكويت - الكويت
التعليم
بكالوريوس, Computer Science
الخبرات
12 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 1 أشهر

Technical Support Engineer في Al Dhahry Group
  • المملكة العربية السعودية - جدة
  • فبراير 2017 إلى فبراير 2019

Maintenance contractors

Systems Engineer في Dynamic Systems
  • المملكة العربية السعودية
  • نوفمبر 2015 إلى نوفمبر 2016

Systems Engineer

Technical Support Engineer في Abdul Rahman Al-Shareef Group
  • المملكة العربية السعودية - جدة
  • يناير 2011 إلى فبراير 2015

Technical Support Engineer

Technical Support Engineer في C&cc
  • مصر
  • مارس 2006 إلى نوفمبر 2010

Technical Support Engineer

الخلفية التعليمية

بكالوريوس, Computer Science
  • في High Institute of Developed Studies
  • مايو 2002

pass

Specialties & Skills

-Experience in Technical support for IT solutions/ Networking Products. -Understanding of IT solutions practices essential. -Highly driven person with exceptional technical ability -Flexibility and commitment to job. -Ability to develop and sustain good working relationships with people at all levels. - PC user [Office (Word-Excel-PowerPoint-Outlook] - Internet. Aware of most search engines - PC & Networks Maintenance. - Software Troubleshooting.
TECHNICAL BACK GROUND - Network Infrastructure, Switching, Routing, CCTV. - VoIP including PBX, IP-PBX, and Voice Gate ways (Analog / Digital E1-T1), ATA IP Telephony, Wi-Fi phone, Cisco Call manager, Asterisk IP-PBX proxy server, SIP Proxy server,H.323 - Wireless Pre Wi-MAX Technology (Point to Point & Point to Multipoint). - Security Systems CCTV, IP Cameras, Remote Surveillance, Motion Detector, Glass break Detector, Door contact, Siren alarm. - Video Conference, Video Wall, Presentations Solution. - Audio Conference, Public Address. - Access Control, Time Attendance, Hotel Solution. - Automations Solution, - Fiber & WAN connectivity DSL, Frame Relay, MPLS, VPN… others. I have Product knowledge of Cisco, Avaya, Motorola, Canopy, 3Com, HP, Quintum, NET VoIP, Seltatel, A Astra, Yealink, Yeastar, Grand Stream, Dahua, HikVision, American Dynamics, Vanguard, Fanvil, 3CX, Asterisk, QNAP, AriconVision, Sony, Panasonic, Polycom, Acti, Samsung, Canon, Nikon, Micro Digital, Watch Net, Ganz, Lilin, Computar, CBC, GVD, Milestone, NUUV, Nuvico, Axis, Vivotek, Pheenet, Christie, Extron, Soltec, Crestoron, RGB Spectrum, TAIDEN, Simons-Voss, ID-Teck, Kantech, Tayco, Trust One, Leviton, Infinet, UbiQuiti, TRIAX, ... others.
Systems Engineering
Access Door
Avaya Aura

اللغات

العربية
اللغة الأم
الانجليزية
متوسط