Tamer Sherif

• Day to day functions and activities include:
• Troubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment
• Administering & Maintaining Cloud Computing Services (AWS & Azure)
• Configure and administering Company’s Fortigate Firewall.
• Troubleshooting and configuring VPNs between sites
• Administering & configuring Office 365 portal
• Administering & configuring JIRA Service desk
• Assigning tasks to team members.
• Setup, Configure and Administering Skype for business servers.
• Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2
• Administer Hyper-V infrastructure and Hosted Guest Machines from Windows based administration tools
• Document Standard Operating Procedures for troubleshooting.
• Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
• Investigate issues such as Exchange & SharePoint
• Manage a backup architecture
• Identify recurring issues and drive automated resolution behind them
• Assigning technical tasks for MIS team members.
• Managing Purchase Orders, Purchase Requests & invoices related to MIS assets and equipment’s
• Working on MIS Budget
• Maintaining & Troubleshooting ERP system (Microsoft Dynamics Business Central)

• Day to day functions and activities include:
• Responsible for resolving technical hardware, software, or configuration problems.
• Interface with vendor support service groups.
• Provide internal analysis and support.
• Perform LAN administration duties as setting up users.
• Securing company network using Pfsense firewall.
• Leading team to deploy Microsoft products (TFS, System Manager, Offfice 365, Exchange Server) for clients

• Day to day functions and activities include:
• Responsible for resolving technical hardware, software, or configuration problems.
• Interface with vendor support service groups.
• Provide internal analysis and support.
• Perform LAN administration duties as setting up users.
• Securing company network using Sophos and TMG Firewalls
• Install and maintain company standards to such installation and use of IT equipment.
• Perform Daily backup for Active directory database (NTDIS), Mail and important data.
• Manage the IT & Telecommunication budget.
• Manage the activities of IT/Telecom support personnel.
• Manage company databases on Microsoft SQL server
• Creating tasks for sub-employees.
• Colleting daily and weekly reports from sub-employees.

Troubleshooting and maintaining the company network, Working with Active directory and security policies under Windows 2003 server plus making daily backup for the system, Securing network on ISA Server 2004 plus generating a daily report, Managing and administrating external company network on our gateway by configuring and troubleshooting Cisco router, Creating, Managing and administrating our system database which handles over 4000 member using Microsoft Access database and ASP on our IIS Server, Installing our Mail Server and sending emails to our members through SMTP server, Administrating our website by updating our news and creating emails accounts for our members

• Responsible for resolving technical hardware, software, or configuration problems.
• Interface with vendor support service groups.
• Provide internal analysis and support.
• Performs LAN administration duties as setting up users.
• Performs with minimum of supervision.
• Install and maintain company standards to such installation and use of IT equipment.
• Set up communication from site to home office.
• Set up and calibration of a wireless network communication between distant sites.
• Manage the IT & Telecommunication budget.
• Manage the activities of IT/Telecom support personnel

I was working on 4 servers Domain controller server, ISA Server, Symantec Server and SQL Server.

1. Worked as System Engineer, Web Designer and Web Developer at Troubleshooting and maintaining the company network.
2. Handling the company web host server.
3. Working with Active directory and policies under Windows 2003 server.