Sales Senior
Safat Home, Alghanim Industries
مجموع سنوات الخبرة :19 years, 11 أشهر
Reporting to the Store Manager.
• Manages day-to-day operations of the store to ensure store operations objectives are achieved
• Greets customers and describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Resolves customer complaints and responds to comments in a timely and professional manner
• Motivate the sales team to meet sales and KPI objectives by training and mentoring staff
• Maintains proper loss prevention standards and ensure compliance with cash handling and theft of products
• Implements in-store promotions for assigned section, by ensuring price changes are carried out effectively as per the brand guidelines
• Implements seasonal and sale layouts in the store to ensure brand specific merchandising standards are consistently delivered across the store
• Ensures all products are price tagged and bar-coded before display
• Ensures correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
• Ensures all stock administration (stock count, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
• Ensures awareness and vigilance at all times of security in the store without any negligence
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all time
• Assists merchandiser and/or store manager in product placement and arrangement
• Maintains a detailed knowledge of the merchandise/ products stocked in the store
• Ensures effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store
Starting as customer service representative check out, exchange and return.
One of the build up team.
Job Description;
• To establish rapport and credibility so as to be able to assist customers in purchasing the company’s product range whilst at the same time maintaining the company’s standard in terms of merchandising and stock availability so as to reach sales target as set out by the company.
• • Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
• • Suggest means of sale improvement to his supervisor as well as determining “slow moving” or “non-selling” items and suggesting sales action.
• • Maintain a fully display of products via merchandising methods as laid down by the company.
• • Remain aware of developments in the local market by being attentive, to information given by customers, to advertising and promotions in the media and also by making scheduled market visits so as to be able to maintain the company’s competitive advantage and to properly advise customers.
• • Keep an update on changes in the company’s products range such as new items or changes in existing items as well as informing the Sales Manager of any customer’s problems/comments on the product range or gaps in the range.
by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
•Ensure an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
•Maintain visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
•Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
•Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion.
•Execute strategies to maximize store sales and control expenses.
•Control company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
* make store KPIs and performance (sales vs. targets, stock reports... etc.) and communicate to area managers and brand managers.
and execute sales performance goals to increase profitability
•Hire, train, and assess store employee's productivity and performance
•Maintain orderly, presentable appearance of the store
•Oversee stock and store operations
Job Description;
Follow-up exporting and importing operations with the shipping lines and transport contractors and handle all papers and documents for shipping operations
Handle all phone calls with the all part of the shipping operations
objections client.
•Closing deals verifying information.
•Managing and flow agents' performance.
.Handles customer complaint professionally and responds with efficient solutions and escalates where necessary.
•Submit daily and monthly reports to head office Orlando Florida, USA.
Faculty of commerce