Restaurant Manager
Wahid & Sabaoun Cafe LLC
Total years of experience :12 years, 1 Months
• Planning the menus,
• Agreeing and managing budget,
• Ensuring compliance with licensing, hygiene, health and safety legalization / guides
• Promoting and marketing the business,
• Participate in forecasting, planning and determining organizational needs.
• High level involvement and impact in recommendation, decision making and action
• Recruiting, training and supervising staff
• Assessing and improving profitability
• liaising with customers, owners, employees, suppliers, licensing authorities and sales representatives
• PRO services
• Supports manager to maximize sales and reduce loss by actively working on the shop floor, demonstrating and driving excellent customer service.
• Ensures Store standards are maintained at all times even in absence of manager.
• Acts as Store in-charge in absence of manager
• Participate in forecasting, planning and determining organizational needs.
• High level involvement and impact in recommendation, decision making and action taken
• Application and use of knowledge to resolve problems
• Discretion and judgment exercise guided by company standards and policies
Manage scheduling of staff
• Work with staff and management to provide excellence in customer services
• Ensure proper employee training
• Resolve issue related to both staff and customers
• Performance management & development of staff
• Manage all paperwork and cash duties
• Prospects & convince guests about our products.
• Supervised up to 25 employees.
• Coordinate & carry out training of Hired employees.
• Sort to know guest’s food preparations priorities & other priorities.
• Address complaints & resolve problems
• Assign & coordinates work of employees
• Inspect kitchen & dining area to ensure sanitary standards
• Ensures overall guests satisfaction by taking initiatives thus giving them reasons to return.
• Greet and show patrons to dining tables both in house & Walk in
• Offer both buffet & menu orientation to guests as well as prices
• Supplies Requisition
• Authorizes personnel to work overtime
• Takes initiative to ensure guests complete satisfaction
• Overall, ensures to give the guest a come again experience with a professional service.
Second Class Lower division
Very good
Very Good
