Tanmoy Mukherjee

• Responsible for account development, cold calling, assessing client needs, and identifying solutions
• Responsible for formulating & streamlining strategic plans for Business Development.
• Manage account relationships, contract negations, sales, pricing and billing
• Collaborate with cross-functional teams to improve customer service experience
• Lead planning, strategy, proposal process, and bid preparation
• Perform market research on competitive landscape and industry trends
• Developing and managing sales teams to deliver commercial and operational results

• Generating new business through online prospecting, cold calling, face to face meetings and networking.
• Exceeded monthly, quarterly, and annual sales quotas set by management

• Responsible for formulating & streamlining strategic plans for Business Development.
• Worked with direct and indirect channels to ensure knowledge and sales readiness, with applicable sales collateral and tools for my applications and services.
• Worked with external vendors and partners to align product, pricing and marketing strategies.
• Research and implement surveys to provide insights into the customer experience of services, and drive the development of customer experience and service enhancements
• Responsible for developing and maintaining commercially productive relationships with
Both new and old clients.
• Promote the company brand to key buyers, ensuring their knowledge is current and appropriate.
• Marketing and selling to clients both face to face as well as over the Internet & telephone.
• Writing up concise, value-based sales proposals.
• Replying to all customer enquiries in a timely and accurate manner.
• Analyzing market potential through research & marketing, to find prospective customers and potential profit

• Promoting & sourcing client for salary transfer loan and all banking product.
• Visiting companies and meeting HR & Finance Managers. Giving presentation about our product and acquiring as corporate client and listing of companies.
• Responsible for delivering quality sales with 100% conversion.
• Expertise in selling bank multi product such as, Credit cards, Personal loans and First savings certificates.
• Responsible for collecting documents from the client and maintaining the confidentiality and adhering to the policies of the bank.
• Responsible for doing market research and also attending events to promote banking products to the clients.

John Keells BPO- January/6/2011 TO March/1/2013

Telesales Associate (Outbound)
• Interacting by phone with the customers to solicit order for services or goods.
• Delivering prepared sales scripts in persuading potential customers or clients to purchase the organization's product or service.
• Describing products and services, responding to questions, and obtaining customer information.
• Obtaining possible customer leads and conducting follow up on first point of contact.
• Developing targeted sales campaigns, which increase sales to the organization from corporate customers.
• Entering data and maintaining database of existing customers or potential customers.
• Maintaining records of telephonic communications, interactions, accounts, orders, and payments.
• Taking proper care that the outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists.