Hotel Shift Manager
Americinn By Wyndham
Total years of experience :31 years, 7 Months
Look after and manage hotel routine in capacity of Shift Manager and be accountable to efficiently run the hotel keeping in view the guests and premises requirements. Ensure safety and security of the building, guests and staff and be ready to receive and conduct county/city staff for compliance checks.
KEY ACCOMPLISHMENTS
Formulated SOPs, policies, guidelines and work procedure for accomplishment of tasks and seamless support to hotel guests.
Ensured intimate housekeeping, preparation of the hotel and safety of guests.
Successfully managed the hotel stocks and inventories as per guidelines and guests demands.
Prepared duty roasters and staff assignments in relation to guests forecast/bookings.
Heading the Administration Department and Custodian of Administrative facilities and services to provide intimate admin support to plant operations. Plan CAPEX and OPEX budget for the department. Responsible for maintaining close liaison with the civil administration and government functionaries (EOBI, PESSI, Labour, Environment etc.) for accomplishment of plant site/employees related administrative tasks and to ascertain prevailing security environment. Prepare SOPs, policies, procedures and guidelines for administration department. Maintain and allot accommodation in housing colony in the light of company housing policy. Manage Company Lands matters and represent Company in court cases. Control the workflow of admin, security and transport sections. Supervise contractual services of Messing, Horticulture and Janitorial for quality and prescribed standards. Steward all Company CSR projects and form part of IR Committee for dealing with CBA related matters. Ensure adherence to all health and safety standards/policies.
KEY ACCOMPLISHMENTS
Formulated numerous administrative SOPs, policies, guidelines and work procedure for institutionalized accomplishment of tasks and seamless support to plant operations.
Up-gradation of security plan and procedures to ensure fool proof security of manpower and assets at plant site.
Economized the maintenance procedure of pool transport to ensure hefty savings and reliable operations.
Ensured 100% cleanliness, hygiene of all admin/food facilities and serviceability of pool transport.
Contributed to Industrial Relations and assisted in brokering of two agreements with the CBA.
Planned and executed uplift projects for plant administrative facilities, lawns and area.
Extensive work on HSE aspects in the department and improved department leading indicators from 16 to 100%.
Maximized crops yield on company agri lands and settled long outstanding court cases for the company.
COVID support to plant site that ensured health of employees and continuity of plant operations.
Maintain a safe and secure environment for students, employees and visitors by helping to develop, establish and enforce safety and security policies, access control procedures, accident prevention efforts, support risk management efforts, fire, safety, emergency management, asset protection, parking control and traffic enforcement programs. Oversee planning and execution of the projects / maintenance activities.
Steer all Security and Administration assets to ensure that all campuses discharge their academic responsibilities befittingly in a sound environment.
Coordinate school safety compliance with federal, provincial and local regulations by studying existing and new requirements and overseeing / enforcing school-wide adherence to requirements.
Advise and assist campus admins in matters involving criminal activities on school campus.
Assist in maintaining a positive safe campus by enforcing school rules and policies and may act as a liaison to parents, community and staff.
Assess and process administrative needs of the campuses i.e. transport and admin resources.
Prepare memos, reports, drawings, etc. related to safety and traffic issues on school campus.
Lead the admin department and be accountable for overall administration and security of the plant site. Act as pivot for external communication with all government as well as private agencies on behalf of the site. Maintain intimate contact and coordination with Law Enforcement Agencies and Pakistan Rangers. Custodian of company lands matters and contesting all legal battles both in courts and departments on behalf of the company.
KEY ACCOMPLISHMENTS
Controlled all works and personnel reporting to achieve business objectives, integral part of contract committee for the development and maintenance works at plant site, also developed budgetary proposals for Admin Department. Part of IR team for creating synergy between Management and CBA. Dealt EOBI, SESSI and other labour matters.
Successfully accomplished the land acquirement and purchases as per guidance of The Company Management.
Represented company in all facilities and land related cases in various courts and offices.
Intimate Administration support to new projects of FML & FPCL for construction, commissioning and initial operation.
Planned the procurement of supplies and materials to ensure seamless production, partnered with the HR Department, to achieve manpower requirements in advance to ensure availability of qualified personnel.
Strategized and aligned all resources, materials and equipment to achieve optimum performance, developed and implemented policies related to Transport, Civil Cell, Exchange, Central Registry and Admin Establishment.
Strategically positioned as Head the Court security to lead organization and handle all security and incidents within court premises, revamped security setup of high court premises, generated and deployed security guidelines and standing orders.
Rendered keen eye for details to assess and mitigate risks and record all issues in register and administration Judge as per level of risk. Encouraged High Court community to report all incidents and analyze reports in terms of emerging trends to obtain decisions on cost effective deployment of staff, CCTV etc. Worked with the Additional Registrars, Police Support Teams and Premises Managers in order to facilitate an integrated estates service. Received and actively dealt with information having security dimension in a confidential manner.
KEY ACCOMPLISHMENTS
Delivered professional advice to senior management and key stakeholders on confidential/sensitive issues and liaised with High Court and Law Enforcement Agencies at all levels to expedite solutions to difficult situations.
Designed and devised effective crisis management policies, procedures, and emergency operations activities to maintain high court decorum, as well as forecasted performance evaluation and rotation of security staff.
Exercised hands-on approach to conduct assessments, review and inspections; analyzed and interpreted results, recommended corrective actions and communicated results and follow-up on issues or concerns till completion.
Partnered with federal, provincial and local emergency response groups, also developed and sustainable relationship with local fire, law enforcement, EMS providers and local emergency management groups.
Delivered sterling support with the design, development and implementation of: disaster preparedness plans and training programs, emergency operations drills, also designed and implemented court-wide emergency training.
Reviewed, revised and updated policies, programs, and procedures ensuring inclusion of new legal requirement.
Headed provision of security policies, SOPs, strategy and operational activity and provided professional advice to ensure the devised strategies adopted meet all external and internal Estates Strategy and Corporate Services delivery requirements.
Introduced effective processes for university community to swiftly report all incidents and ensure reports assessment in terms of trends emerging to inform decisions on cost effective deployment of staff and vigilante resources i.e. CCTV etc. Demonstrated keen eye for details to carry out risk assessments and made recommendations to senior management, evaluated level of risk in terms of wider issues such as international/national terrorism issues. Built synergies with senior management, Directors, College Support Teams and Premises Managers in order to facilitate an integrated estates service. Apprised University Management on confidential or sensitive matters and act as a conduit between the University and the police at all levels in order to expedite solutions to difficult situations.
KEY ACCOMPLISHMENTS
Received and dealt with all information related with security dimension and oversaw all issues in confidential manner.
Designed, coordinated, and delegated security manpower for security of premises of the University area.
Delivered appropriate security training of the staff to swiftly respond to demanding situations and tactical issues.
Introduced and devised methods and procedures to actively control all entry points to guard against security threats.
Researched numerous verticals to forecast, hire and retain security staff as well as evaluate and optimize performance.
Served as a Commissioned Officer in Army on the rank of Lieutenant Colonel and performed duties encompassing safety, security, administration, and human resource/inventory management, instructional, operational and logistical assignments.
Developed, implemented and monitored Operational, Security, Administrative and Logistic plans. Planned, organized and executed professional affairs of the unit. Managed and administered all resources and personnel in routine operations of unit. Coordinated and discharged peace enforcement duties in Sierra Leone under UN banner. Served as operation officer in SWA and as Deputy Assistant Military Secretary in Military Secretary's Branch. Prepared and implemented security Plans for the Battalion when deployed for "Internal Security / election duties” in consultation with area police. Maintained up-to-date Security Reporting Systems, developed programs for Individual Training Cycles of the Battalion and actively liaised and coordinated among various organizations such as Police and Para- Military Forces.
KEY ACCOMPLISHMENTS
Contributed analytical expertise to supervise and lead financial, logistics, and inventory and warehouse operations.
Delivered effective training of all Personnel in areas like Security, Safety, Unit Management, Logistics and Leadership.
Utilized acute leadership approach to lead internal security and relief operations within the key locations of the city.
Tasked to train Sub Units, monitored and inspected as well as evaluated Sub Units for operational worthiness.
Managed all Capacity enhancement of the unit through rigorous Physical, Psychological and Security Training.
Designed, planned, and monitored various construction projects in unit premises / Formation area.
Organized appropriate training of 500 Punjab Police personnel in a year for Anti-terrorist/security duties.
Played key role in global war on terrorism (GWOT) to include coordinating daily operations for interdepartmental staff at various levels. Managed remote staff activities involving operations; planning and scheduling. Oversaw logistics, transportation and equipment critical to teams success. Orchestrated full range of security activities from safeguarding staff and equipment to gathering sensitive information and developing reports for executive level decision makers. Served as subject matter expert regarding computer automation and security programme. Counseled, evaluated and mentored all staff.
- Established high productivity and team cohesion by creating and implementing modernization of key organizational systems and technologies.
- Commended for managing team that surpassed comprehensive inspection requirements by 100%.
- Successfully coordinated an effective security effort among all security forces in a multi-tiered international operational environment to counter threats that used to change at short notice.
- Provided key intelligence / combat support to the senior commanders on all anti-terrorism force protection issues.
- Devised innovative procedures for security of compound by incorporating fool-proof entry / exit control denying any unsolicited entry of terrorists.
- Successfully undertook a mega project worth millions for development of perimeter of security converting the compound into impregnable fortress.
- Successfully prevented numerous terrorist incidents through excellent control measures and preventive methodologies for neutralization of Improvised Explosive Devices (IEDs) and bombs.
- Authored and implemented numerous SOPs for effective movement and anti terrorism operations in troubled areas that prevented substantial losses to men and material.
Contributed to the organization through preparation and dissemination of security policies, lessons learned studies and other guidance materials for pre-deployment.
- Assisted with special events / projects that enhanced the human security operations.
- Designed and conducted evaluations / diagnostic studies to assess quality and performance of security / peace keeping projects.
- Established transit logistic base for a strength of 5000 personnel and ensured security of logistic convoys between staging sector and deployment area.
- Assisted different NGOs in performing their human rights activities.
- Organized Security of logistical convoys as Security Patrol Officer.
- Liaising, coordination with DSS, Field Security Coordination officer, civilian police and local authorities responsible for security and law & order.
- Established & implemented access control mechanisms (visitor/vehicle screening).
- Participated in Cordon and Search Operations to bring peace & harmony in UNAMSIL’s Koidu Brigade.
- Conducting threat Assessments and Site Surveys. Participating in the development of Compliance Policy, Procedures and Guidelines.
* MBA (HRM) from Virtual University of Pakistan. Also included the subjects of Entterprenurship and Marketing Management.
* MSc Art & Science of Warfare from Balochistan University, Quetta as part of Senior Command and Staff Course including the subjects of Leadership & Management, Strategic Studies, Militray History and Warfare Studies.
* BA - Pakistan Military Academy
* Higher Diploma of Associate Engineer in Civil Engineering - Government College of Technology, Multan
Secondary School Certificate
