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▸ Manage a portfolio of individual and group health insurance clients, ensuring high persistency rates through
proactive renewal engagement and service excellence.
▸ Lead and coach a team of Relationship Managers, setting daily activity targets, monitoring pipeline health, and
driving accountability through structured reviews.
▸ Deploy objection-handling and negotiation strategies to improve conversion rates and client satisfaction scores.
▸ Collaborate with operations and underwriting teams to deliver seamless policy issuance and claims support