Tarana Zarbaliyeva

■ Led and managed a 30-member technical operations team across large-scale international drone
show deployments, consistently delivering 100% on-time execution with zero incidents.
■ Designed comprehensive take-off zone layouts and ground coordination systems, achieving
high-precision deployment standards across 20+ international events.
■ Owned full pre-flight operational cycle: team briefing, system diagnostics (IMO & core), hardware
validation, and real-time execution oversight for 3, 000+ drone fleets.
■ Managed 5, 000+ hardware maintenance procedures, implementing preventive maintenance
schedules that reduced pre-flight failure rates and improved overall fleet reliability.
■ Established operational checklists, escalation protocols, and post-event debriefs to drive continuous
improvement and embed a zero-defect culture across the team.
■ Delivered consistent high-performance results across 16+ hour operational days in demanding
environments, demonstrating resilience and leadership under pressure.

■ Led full departmental operations: managed curriculum delivery, supervised 10+ faculty members, and
drove consistent improvements in academic outcomes across 300+ students.
■ Designed and implemented KPI-driven performance management frameworks, enabling targeted
interventions and achieving measurable improvements in student results.
■ Managed departmental scheduling, resource allocation, and cross-functional coordination, ensuring
seamless operations with zero disruption to delivery.
■ Achieved high student retention and satisfaction rates through strong team engagement, personalised
support systems, and data-driven academic planning.
■ Established quality control processes and academic standards, ensuring consistency in delivery
across all instructional teams and curriculum areas.
■ Presented regular performance reports to senior leadership, translating complex data into clear
strategic recommendations and action plans.
■ Drove a culture of operational excellence within the department — implementing SOPs, feedback
loops, and improvement cycles modelled on best practices in operations management.

data-driven significantly improved and
operational efficiency — achieving high satisfaction and retention rates across the department.

■ Led academic operations as Head of Department, overseeing faculty coordination, curriculum
delivery, and performance management across multiple programmes.
■ Designed structured academic programmes aligned with international standards, improving learning
outcomes at scale across diverse student cohorts.
■ Mentored and supervised teaching staff, elevating instructional quality and embedding consistent
standards across all classrooms.
■ Managed complex departmental scheduling and logistics, maintaining zero disruptions to operations
through effective forward planning.
■ Achieved measurable improvements in student performance through targeted, data-informed
interventions and continuous programme refinement.

■ Provided comprehensive operational support to the CEO, managing schedules, priorities, and
communications to ensure efficient daily executive operations.
■ Coordinated cross-functional activities across departments, improving alignment, streamlining
workflows, and accelerating decision-making processes.
■ Identified and resolved operational bottlenecks, improving execution speed and workflow efficiency
across key organisational processes.
■ Prepared strategic reports, briefings, and presentations to support high-level decision-making and
stakeholder communications.
■ Managed confidential information and senior executive communications with full discretion, building a
reputation for reliability and operational integrity.