Tara singh Rathod

• Delivered high-quality customer service to passengers in a fast-paced international
airport environment.
• Handled passenger inquiries, complaints, and special requests in a professional and
courteous manner.
• Assisted passengers with check-in procedures, boarding information, and airport
navigation.
• Ensured compliance with airport safety, security, and service standards.
• Coordinated with airline staff, security, and ground operations teams for smooth
passenger flow.
• Provided accurate information regarding flight schedules, delays, and airport services.
• Maintained a calm and efficient approach while handling high passenger volumes.
• Provided excellent customer service to passengers in a high-volume international
airport.
• Handled inquiries, complaints, and service requests efficiently.
• Assisted passengers with airport procedures, directions, and travel information.
• Coordinated with internal teams to ensure smooth daily operations.
• Maintained service standards, safety compliance, and customer satisfaction.
• Managed challenging situations calmly and professionally.
• Assisted in managing passenger flow during peak hours and busy operations.
• Supported special assistance services (elderly passengers, families, etc.)
• Ensured compliance with airport procedures and service quality standards.
• Maintained professional appearance and behavior as per airport guidelines.

• Managing and maintaining all project documents (drawings, reports, contracts, and
correspondence)
• Ensuring proper document control procedures in line with company and project
standards
• Handling document submission, tracking, and distribution (incoming & outgoing
documents)
• Maintaining document registers, logs, and filing systems (hard copy & electronic).

 To receive the incoming mail and to distribute to the different department.
 To file all related letters and create proper filing system.
 To inform the manager regarding the business letters and on instruction of manager write down the letters and send reply of the letters.
 To receive the phone calls, write down the message and transfer the calls and message to manager.
 Write down agenda of the meeting given by the manager and distribute the agenda to the concern authority.
 Arrange the meeting date, place and time and inform the concern authority.
 Arrange necessary stationery for meeting and arrange food for the meeting.
 Keep secrecy of the company attend bank for necessary papers works of the company.