Tarek Farghal, Account executive

Tarek Farghal

Account executive

AWI

البلد
الكويت
التعليم
بكالوريوس, Information Technology & Managment
الخبرات
4 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 6 أشهر

Account executive في AWI
  • الكويت - الفراوانية
  • أشغل هذه الوظيفة منذ أغسطس 2015

Meeting and liaising with clients to discuss and identify their advertising requirements . + Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget . + Presenting alongside agency colleagues the campaign ideas and budget to the client . + Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies . + Negotiating with clients and agency staff about the details of campaigns . + Presenting creative work to clients for approval or modification . + Handling budgets, managing campaign costs and invoicing clients . + Writing client reports + Monitoring the effectiveness of campaigns . + Undertaking administration tasks . + Follow up With Customer to ensure their Needs + Arranging and attending meetings . + Try to open new business with Direct Clients & New Agency.

Team Leader – Sales في OOREDOO-FONO
  • الكويت - الكويت
  • أغسطس 2013 إلى أغسطس 2015

- Handling face to face enquirers from customers. - Helping in Rebranding process (WATANIYA - OOredOO) - Achieve target by selling new promo & serve customers to achieve service target also. - Closing cash drawer daily. - Meeting with our mangers to discuss the best way to improve the sales. - Generate daily sales report and send to the management. - Weekly inventory sent to the management. - Receiving all customer's complaints and create troubleshooting ticket to be solve the issue ASAP. - Preparing schedule for staff weekly. - Evaluate employees monthly. - Order and receive necessary stock. - Request all necessary material that branch need. - Answer product queries and provide client reassurance. - Maintaining and developing relationships with existing customers in person and via telephone calls and emails. - Reviewing sales performance, aiming to meet or exceed targets. - Responding to incoming email and phone enquiries. - Achieve sales of OOredOO's products and Services. - Listening to customer requirements and presenting appropriately to make a sale. - Promote OOredOO and its products and services. - Provide customer service at all stages of sales/conversion process - Receiving all customer's complaints and create troubleshooting ticket to be solve ASAP. - Recording sales and order information and sending copies to the sales office. - Work within Risk policies and procedures . - Time Management .

Sales Operation Support Officer في OOREDOO-FONO
  • الكويت - الكويت
  • يوليو 2012 إلى يوليو 2013

- Active all Dealers transactions on RAS system and oracle system. - Teach dealers how to login to NPG system to port in numbers (VIVA-ZAIN) to OOREDOO Telecom. - Launching RAS System, configure, test for all OOredOO Dealers. - Test all Dealers Usernames on RAS. - Update customer information. - Monitoring emails to support the Dealers and solve all issue that they faced. - Handling all dealers’ problems through hotline. - Teach the dealers how to use SUPER DAS to send activation request on it.

Instructor في Institute of Computer science – Egypt
  • مصر - القاهرة
  • سبتمبر 2011 إلى يوليو 2012

-Assign and grade class work, homework, tests and assignments
-Develop schemes of work and lesson plans
-Instruct and monitor students in the use of learning materials.
-Prepare required reports on students and activities
-Observe and evaluate student's performance and development

الخلفية التعليمية

بكالوريوس, Information Technology & Managment
  • في Assuit University
  • يونيو 2011

Assuit University – Egypt Graduated with Grade Good Project Name : Social Network Website Project Grade : Excellent

Specialties & Skills

Management
Customer Service
Back Office
Ooredoo Retail System
Project Management
MS Office
Risk Managment
Customer Service

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

CCNA (تدريب)
معهد التدريب:
Science Academic
تاريخ الدورة:
June 2010
المدة:
38 ساعة
PMP (تدريب)
معهد التدريب:
Synergy
تاريخ الدورة:
June 2015
المدة:
38 ساعة