Tarek Farghal, Account executive

Tarek Farghal

Account executive

AWI

Lieu
Koweït
Éducation
Baccalauréat, Information Technology & Managment
Expérience
4 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 6 Mois

Account executive à AWI
  • Koweït - Al Farawaniyah
  • Je travaille ici depuis août 2015

Meeting and liaising with clients to discuss and identify their advertising requirements . + Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget . + Presenting alongside agency colleagues the campaign ideas and budget to the client . + Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies . + Negotiating with clients and agency staff about the details of campaigns . + Presenting creative work to clients for approval or modification . + Handling budgets, managing campaign costs and invoicing clients . + Writing client reports + Monitoring the effectiveness of campaigns . + Undertaking administration tasks . + Follow up With Customer to ensure their Needs + Arranging and attending meetings . + Try to open new business with Direct Clients & New Agency.

Team Leader – Sales à OOREDOO-FONO
  • Koweït - Al Koweït
  • août 2013 à août 2015

- Handling face to face enquirers from customers. - Helping in Rebranding process (WATANIYA - OOredOO) - Achieve target by selling new promo & serve customers to achieve service target also. - Closing cash drawer daily. - Meeting with our mangers to discuss the best way to improve the sales. - Generate daily sales report and send to the management. - Weekly inventory sent to the management. - Receiving all customer's complaints and create troubleshooting ticket to be solve the issue ASAP. - Preparing schedule for staff weekly. - Evaluate employees monthly. - Order and receive necessary stock. - Request all necessary material that branch need. - Answer product queries and provide client reassurance. - Maintaining and developing relationships with existing customers in person and via telephone calls and emails. - Reviewing sales performance, aiming to meet or exceed targets. - Responding to incoming email and phone enquiries. - Achieve sales of OOredOO's products and Services. - Listening to customer requirements and presenting appropriately to make a sale. - Promote OOredOO and its products and services. - Provide customer service at all stages of sales/conversion process - Receiving all customer's complaints and create troubleshooting ticket to be solve ASAP. - Recording sales and order information and sending copies to the sales office. - Work within Risk policies and procedures . - Time Management .

Sales Operation Support Officer à OOREDOO-FONO
  • Koweït - Al Koweït
  • juillet 2012 à juillet 2013

- Active all Dealers transactions on RAS system and oracle system. - Teach dealers how to login to NPG system to port in numbers (VIVA-ZAIN) to OOREDOO Telecom. - Launching RAS System, configure, test for all OOredOO Dealers. - Test all Dealers Usernames on RAS. - Update customer information. - Monitoring emails to support the Dealers and solve all issue that they faced. - Handling all dealers’ problems through hotline. - Teach the dealers how to use SUPER DAS to send activation request on it.

Instructor à Institute of Computer science – Egypt
  • Egypte - Le Caire
  • septembre 2011 à juillet 2012

-Assign and grade class work, homework, tests and assignments
-Develop schemes of work and lesson plans
-Instruct and monitor students in the use of learning materials.
-Prepare required reports on students and activities
-Observe and evaluate student's performance and development

Éducation

Baccalauréat, Information Technology & Managment
  • à Assuit University
  • juin 2011

Assuit University – Egypt Graduated with Grade Good Project Name : Social Network Website Project Grade : Excellent

Specialties & Skills

Management
Customer Service
Back Office
Ooredoo Retail System
Project Management
MS Office
Risk Managment
Customer Service

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

CCNA (Formation)
Institut de formation:
Science Academic
Date de la formation:
June 2010
Durée:
38 heures
PMP (Formation)
Institut de formation:
Synergy
Date de la formation:
June 2015
Durée:
38 heures