SHIFT SUPERVISOR
Adidas
Total years of experience :10 years, 5 Months
» Customer Orientation
» Maintaining the visual merchandising standards
» Maintaining replenishment at all times in the sections assigned
» Team Management
» Stock Management
» develop relationships with existing customers and handle any queries and issues that may arise
» Achieve the sales target by using advanced sales techniques and product knowledge
» Focus on selling and up selling.
» Check quantities of goods on display and in stock
» Handles transfers and new shipments
» Cash handling.
» Developing relationship with existing customers.
» Ensures all company policies, store operating standards, and procedures are communicated effectively to team
Members, and maintained and followed in a consistent manner.
» Follows guidelines outlined in the Retail Safety and Security Program to create and maintain the safest environment
Possible for team and customers.
» Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation.
» Ensures all customers receive the highest quality product and customer service possible.
» Ensures store appearance and equipment are maintained in a consistent manner.
» Maintains consistent speed of service to the customer by ensuring all store staffing requirements.
» Effectively communicate with customers and to properly handle customer complaints if any.
» Decides how to share goals with partners, how to motivate them, and how to manage achievement.
» Handled a team of KFC (Kentucky Fried Chicken ) staffs that established daily operations
» Provide actual operations training for new KFC staffs and daily briefing
» Responsible for making daily reports inventory hospitality, accuracy, maintenance, products and services.
» Responsible for making weekly reports for the store’s sales costing and scheduling of staffs for operations.
» Checking all sales, schedules and team daily performance.