Showroom Manager
Pure Gold Jewellery
Total years of experience :13 years, 2 Months
Responsible for managing day-to-day operation of the store, as well as setting customer service standards, and launching initiatives to hit sales targets. As well as developing and motivating the team, while ensuring everyone adheres to company policies and procedures.
• Driving operational, visual and customer service standards in store.
• Monitoring and reviewing store performance on a regular daily, weekly and monthly bases.
• Implementing store compliance and health and safety procedures.
• Maximizing sales through effective merchandising and marketing.
• Deciding on store layouts.
• Recognizing and rewarding good staff performance.
• Monitoring product availability levels throughout the day and replenish the stocks to ensure 100% availability.
• Developing business links with local community.
• Working with visual team to manage display within the store.
• Recruiting the right people with the right behavior and ensuring they are given the right training.
• Actively monitoring competitor activity.
• Managing the store profit and loss account within budget.
• Getting feedback data from customers.
• Responsible for the receipt of pharmaceuticals
• Responsible for under training staff
• Addressed the customer’s needs.
• Described the product’s features and benefits.
• Answered/addressed customers’ questions.
• Received all sort of payments, orders and invoicing.
• Coordinate with other departments.
• Arranged the stock inventory and the requisition of new stock.
Very Good