Office Manager- GM
QualityNet
Total years of experience :6 years, 3 Months
• Manage Office Operations to Ensure Efficiency and Productivity.
• Coordinate and Support Sales Development Activities.
• Creating and implementing new administrative systems.
• Maintain Tracking Reports for Sales.
• Report Monthly Sales Figures.
• Deal with Customer Queries.
• Process Orders, Applications and Requests.
• Expedite Orders and Delivery.
• Accurately Maintain Customer Database.
• Handle Customer Inquiries and Complaints.
• Process Customer Requests.
• Keep Update Customer Records.
• Manage Petty Cash.
• Compile internal and external customer communications.
• Liaise with finance, warehousing, distribution and other departments.
• Control expenses and prepare expense reports.
• Order and Maintain Office Supplies.
• Troubleshoot Computer and systems Problems.
• Liaise with IT Specialists to resolve Problems.
• Preparing Business Development & Marketing Plans.
• To identify, plan and execute implementation of new business streams.
• Developing relations with Embassies in Kuwait focusing on Commercial aspects.
• Communication with VIP clients.
• Communication with International Law Firms.
• Communication with International Companies.
• Communication with Local Law Firms.
• Communication with Local Companies.
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• Communication with Kuwaiti VIP clients.
• Professional Business development.
• Developing and writing robust business plans.
• Ensuring excellent customer service at all times.
• Providing input to support the development of business road map.
• Organizing and attending meetings with prospective clients or businesses.
• Interaction with international client and provide English translations.
• Work as English Teacher and Translator at Mars Technology Center- Jordan
Use English functionally and reasonably well in terms of the basic language skills of speaking, writing, reading and listening; Manage to translate average texts without serious structural, grammatical and semantic mistakes; Possess adequate inter-personal skills to communicate with native speakers of English comprehensively and clearly; Possess the basic necessary potentials to start an English-based career in such fields as teaching, administrative work or public relations.