Account Manager
Wunderman
Total years of experience :5 years, 11 Months
Account Manager:
Develop annual strategies for clients and advice the
best practices to apply these strategies based on fans
demographics and species.
Managing all clients' campaigns from ideas brain
storming till launching.
Attend client's weekly status meetings to review
the work flow, deliverables and assure meeting the
dead lines of all requests.
Lead clients' development on social media
platforms following wide range of standards
Define key performance indicators, setting budgets
and implement measurement, analytics, and close
out report to gauge success.
Research new techniques to increase number of
fans and followers on different social media
platforms organically.
Work with the offline team to explore and identify
ways to integrate social media platforms with clients'
strategies and direct marketing campaigns and
activities.
Currently managing the official Arabic twitter
account of one of the biggest clubs in the Premier
League. (I've been managing the account for the last
three years 2014 - Present)
Worked on a decent number of sports campaign for
the club (New kits launch, announcement of signing
new players, club's sponsors campaigns.)
Passionate about sports especially football, and I
believe I can be a good fit for the vacancy.
Community Manager at Wunderman
Amman, JO.
August 2014 - December 2015
Create and maintain a social media content
calendar and posting schedule.
Prepare and communicate designs brief with the
creative department that match the calendar concept
and subject.
Recruit and manage the junior social media
marketing team.
Training moderation staff on how to participate
and engage in the community along with answering
fans inquiries.
Planning and managing live coverage "tweet ups"
on various social media platforms for our clients
during events or new products or services launch.
Preparing monthly reports that measures the
community growth and illustrates the impact of
marketing campaigns and activities for all social
media platforms.
Conducting contest and activities on different social
media platforms to engage the majority of our fan
and help building long term relationship with them.
Build a friendly relationship with all clients besides
working closely with them on all projects and
deliverables.
Identify, cultivate, and strengthen relationships
with brand influencers, so that they become
advocates.
Main Responsibilities:
• Preparing offers for clients including land transportation, ocean freight and clearance fees
• Handling, tracking and follow up with the clients to keep them updated with the shipment's situation since loading till it reach the target destination.
• Calculating shipment's total cost and provide it
• to accounting dept.
• Preparing weekly and monthly reports to the upper management.
Main Responsibilities:
• Develop and maintain a comprehensive social media strategy that collaborates with marketing, PR and advertising campaigns for all new released movies and blockbusters on a weekly basis.
• Improve new methods to engage with current and future customers. Ex. “weekly movies reviews, Contests or any other engaging and professional visuals.
• Engages in dialogue and monitors customer’s issues.
• Managing paid & non-paid online campaign for multiple social media platforms.
• Develop interesting articles or blog postings on topics relevant to the company or industry.
• Measuring the impact of social media comparing to other marketing efforts.
• Monitoring the weekly updates of local websites related to cinemas after providing them with the new releases.
• Develop new partnerships with other firm’s social media platforms to increase traffic for both sides.
• Create and upload videos, movies trailers and teasers.
Worked as front disk agent.
• Making the online PO'S.
• Arranging customers reservations.
• Providing and collecting feedback about customers satisfaction of provided services to upper management to improve and develop the services.
participated at the cultural exchange program at the united states of America at the summer of 2007&2008 with Geo vision organization and during the program i have worked at the international airport of Pittsburgh at gift shop as a cashier.
