Business Engineer - Healthcare Sector
spie
مجموع سنوات الخبرة :13 years, 6 أشهر
• Lead strategic initiatives to identify and capitalize on business
opportunities within the healthcare sector.
• Cultivate and maintain strong relationships with healthcare
clients to understand their needs and deliver tailored IT
solutions.
• Coordinate project teams comprised of technical experts and
stakeholders to ensure successful implementation of projects on
time and within budget.
• Collaborate with internal departments to develop
comprehensive strategies that align with client objectives and
company goals.
• Proactively identify areas for process improvement and
implement solutions to enhance operational efficiency and client
satisfaction.
I ensure on a daily basis:
- Mapping of accounts as well as drafting of the development and prospecting plan
- The sale of services in the telecom, industry and energy businesses
- Promotion of all of our offers on various delivery models: technical assistance, packages, models distributed coastal and offshore service centers, etc.
- The creation of customer intimacy and the maintenance of a long-term relationship with customer contacts at a good hierarchical level, on the CIO and business side
Within the Business Sales Department, my mission was to:
- Develop a portfolio of customers / prospects
- Select suppliers / service providers
- Negotiate the conditions of the contract and control the implementation of the intervention, products, ...
- Participate in the commissioning of equipment or installed at the customer
- Settle specific cases (disputes)
- Monitor and update technical, economic and regulatory information
- Research and identify market developments, potential market (price, technicality, innovation, regulation, ...)
- Follow and analyze the activity data of the service or the structure and propose axes of evolution
- Manage a project and coordinate the activity of a team
Results:
- Opening of accounts
- Sale of telecom solutions (VOIP / VPN / UTM / Fiber Optic / SDSL / Fixed mobile telephony fleet)
- Customer loyalty
- Meeting and defense with several interlocutors (DG / DSI / IT Services / General Services)
My mission was to participate to the business activity development.
- Discover of the customer requirements before the proposal elaboration
- Meeting with customer
- Fixed, Mobile, MPLS, Internet Calls for tender analysis
- Sales argument implementation
- Elaboration of the pricing policy on new businesses and renewals
- Agreements and Order forms writing
- Coordination of the solutions implementation
- Conception of follow up and reporting tools
- Customer support in the pre-sales phase.
- Study and definition of solutions adapted to customer needs, response to Call for Tenders.
- Response to Public Procurement Bids
- Technical validation of the solutions selected and development of financial quotes.
- Support of sales representatives in drafting sales proposals
- Technical monitoring of various customer accounts.
- Support to sales representatives in the sales phase
- Training of sales representatives on offers and products.
I qualify customer needs by providing real technical and business added value.
- Support for sales engineering during customer visits and prospect
- Call for tenders responses, technical reports, business proposals and defenses
- Technological development monitoring
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