Senior Planning Officer, Direct Sales Force Department
NCB
Total years of experience :13 years, 10 Months
Overview :
• Creating a detailed Balance scorecard
• Establish sales incentive program and ensure timely payment
• Creating sales performance dashboard
• Creating team performance dashboard
• Supporting team leaders improving monthly sales
• Coaching team leaders about utilizing channels of sales
Overview:
• Structuring Customer service process
• Analyzing Bank wide spends
• Supporting the department with professional analysis
Applying the Lean six sigma in order to optimize and standardize the check in/out process to enhance each U.S. Veteran’s experience and staff satisfaction.
I was in charge of the following:
• Planned schedule and manual for maintenance equipment.
• Assigned security and cleaning placement/duties.
• Planned the consumption of material for housekeeping.
• Made deal with service provider contractors.