Taruvinga Pedzisai, IT support specialist

Taruvinga Pedzisai

IT support specialist

Al Bahrain Jewellers

Location
United Arab Emirates - Dubai
Education
Diploma, Cisco Certified Network Associate (CCNA)
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

IT support specialist at Al Bahrain Jewellers
  • United Arab Emirates - Dubai
  • My current job since April 2022

Reduced idle times caused by system and hardware failures by properly installing, maintaining and troubleshooting computers, printers and network components making sure work runs smoothly. 
Improved data privacy and security by effectively coordinating with the System Admistrator to manage system user accounts and passwords giving different privileges to users as instructed by the managers.

IT support specialist at Consolidated Tobacco Processors
  • Zimbabwe - Harare
  • January 2017 to December 2021

Successful at Installing, configuring and maintaining computer systems and software applications. Responded to support requests in a timely and professional manner ensuring high levels of customer satisfaction. 
Collaborated with the IT team to implement and maintain network infrastructure. 

Education

Diploma, Cisco Certified Network Associate (CCNA)
  • at Cisco
  • September 2023

Network configuration and troubleshooting Network designing Network security and automation TCP/IP model Vlans Subnetting and ip address DHCP and DNS services Firewalls, IPS and IDS Virtual Machines Cloud basics

Specialties & Skills

Network Devices
Windows Server
Network Troubleshooting
Firewalls
Network Administration
teamwork
problem solving
Cisco firewalls
Microsoft Azure
Network Administration
Fortigate Firewalls
Windows Server and Active Directory
Windows Network Administration
Computer Hardware Troubleshooting
Windows Server
PC Networking
IT Technical Support
Installation
Technical Support
Microsoft Office
Desktop Support
Customer Service
Hardware

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert

Memberships

Cisco
  • Cisco Certified Network Associate (CCNA)
  • September 2023

Training and Certifications

Diploma in Accounting and Business (Certificate)
Diploma in Customer Service (Certificate)
Networking Devices and Initial Configuration (Certificate)
CCNA (Certificate)

Hobbies

  • Researching
  • Graphic Designing