Cabin Crew
Emirates Airlines
Total years of experience :18 years, 3 Months
Cabin Crew Supervisor,
Managing and Supervising the cabin crew onboard each flight.
PR with customers in different cabins,
Dealing with various customer queries, or complaints or compliments.
Reviewing crew performance and addressing shortfalls in a professional manner.
Ensuring a professional yet fun approach in order to keep my team motivated and eager to perform their best.
Ensuring the safety and Security of crew and passengers.
Fully trained to handle Medical inflight.
Ensuring smooth operation and competence from my team on each flight.
Previously worked as FG1, First Class Premium Cabin Crew,
Business Promotions Crew Member - includes photography sessions at major
Media events.
Certified in 5 star dining within the Premium Cabin.
Elegance and Professionalism is of utmost importance.
Dealing with High Profile Customers on a daily basis.
I am current working as a Formation Specialist for one of the largest formation companies called Virtuzone. I offer Consultancy and Advisory on different free zone options and proceed with applications for various start ups.
Service Excellence, (administrative effectiveness, accuracy and
time efficiency)
Customer Service (deadlines and 24hr response time targets),
Daily Duties: Personal Assistant duties: Call handling, email response, admin,
ticket bookings and arrangements,
Other admin duties: New Bank Loan Applications, Preparing documents for cr
approval, Drafting of Approval pages with a 24hr response time, Track Business
Units and deal with application accordingly.
Accurate FICA/
Internal Sales and Customer Services, Admin, Targets.
Worked in a Sales Team of 20 Agents
Reported to Manager
Currently in Progress