تسنيم نزار موسى رضوان رضوان, customer service representative

تسنيم نزار موسى رضوان رضوان

customer service representative

tadawi medical center

البلد
قطر - الدوحة
التعليم
الثانوية العامة أو ما يعادلها, Network and Computer Engineering
الخبرات
6 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 8 أشهر

customer service representative في tadawi medical center
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ ديسمبر 2018

• Helped company attain the highest customer service ratings.
• Manage large amounts of incoming calls.
• Organize and attend marketing activities or events to raise brand.
• awareness and evaluating the effectiveness of all marketing activity.
• Copy, file and maintain paper or electronic documents and records.
• Handle incoming and outgoing mail.
• Schedule and confirm appointments and maintain event calendars.
• Build sustainable relationships of trust through open and interactive communication.
• Deal with bookings by phone, e-mail, letter, fax or face-to-face.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Informs clients by explaining procedures; answering questions; providing information.

Import and export coordinator في algazzaz shipping and clearance
  • قطر - الدوحة
  • سبتمبر 2017 إلى أكتوبر 2018

Responsible for collecting and preparing the necessary paperwork for various import and export activities.
Coordinating with the production and logistic dept. and scheduling shipments.
Monitored transporting arrangements to the shipping yard.
Email scheduling and customer service.

في HHI researcher
  • نوفمبر 2017 إلى مايو 2018

Doha-Qatar
(HHI project for ministry of transport and communication).
Contact
Address:
Alhetmi, Doha- Qatar
Phone:
66621205

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Network and Computer Engineering
  • في Al-Balqaa Applied University of faculty engineering
  • يناير 2017

Specialties & Skills

Data Entry
Microsoft Office
Microsoft Excel
CUSTOMER SERVICE
SCHEDULING
SHIPPING
TELEPHONE SKILLS
CABLING
CUSTOMER RELATIONS
ETHERNET

اللغات

العربية
متمرّس
الانجليزية
متمرّس