customer service representative
tadawi medical center
Total des années d'expérience :6 years, 7 Mois
• Helped company attain the highest customer service ratings.
• Manage large amounts of incoming calls.
• Organize and attend marketing activities or events to raise brand.
• awareness and evaluating the effectiveness of all marketing activity.
• Copy, file and maintain paper or electronic documents and records.
• Handle incoming and outgoing mail.
• Schedule and confirm appointments and maintain event calendars.
• Build sustainable relationships of trust through open and interactive communication.
• Deal with bookings by phone, e-mail, letter, fax or face-to-face.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Informs clients by explaining procedures; answering questions; providing information.
Responsible for collecting and preparing the necessary paperwork for various import and export activities.
Coordinating with the production and logistic dept. and scheduling shipments.
Monitored transporting arrangements to the shipping yard.
Email scheduling and customer service.
Doha-Qatar
(HHI project for ministry of transport and communication).
Contact
Address:
Alhetmi, Doha- Qatar
Phone:
66621205
