HR Manager
Emirates Vacation Club
Total years of experience :20 years, 10 Months
• Dealing with HR priorities, supervising and training of HR personnel, ensuring smooth HR Dept. daily operations • Recruiting, developing job descriptions and specifications, job adverts, short listing, interviewing, background check and selecting candidates. •Managers and staff performance appraisals• Developing and implementing HR policies• Oversee the evaluation, classification and rating of occupations and job positions• Pay grade, promotion and benefits • Overseeing payroll and attendance report completion • Interpreting and advising on employment law • Dealing with employees and managers grievances and implementing disciplinary procedures • Developing HR planning strategies regarding immediate and long-term employment • Prepare personnel forecast and budgeting to project employment needs • Employees welfare and benefits •
Key achievements
• Prevented the high turnover rate when it was needed the most • Improved visa processing, medical insurance and cancellation process • Created continuity book and improved company policy’s manual • Reduced the costs of over employment with similar departments cross -training •
• Generated orders (allocating them within specific unit) for all newly hired linguists and time - off Returnees Theater wide (local national linguists and U.S.A. passport holder linguists) • Tracked all medical leaves of absence and leave without pay absence returnees (their processing and medical clearances), assigning them back/reassigning them to the next Theater priority • Tracked all linguist released from their units and their counseling packages completion/reassigning them to the next suitable slot according to the mission requirements throughout Afghanistan • Responsible for retention (Merit assignments) • Tracked all internal transfers Theater wide under the same Major Command/Sub Command • Annual language tests scheduling • Bagram and Kandahar Air Fields transient reports accuracy •
Key achievements
All internal transfers within large scope of operations were tracked with maximum punctuality • Created lay
off matrix due to operations downsizing • Maximized profit for the company preventing turnover with Merit assignments • Utilized linguists released from units by finding them suitable reassignment •
• Prepared, rewrote and edited copies to improve readability of the final copy • Read copies and proof - read them to detect and correct errors in translation, spelling, punctuation, and syntax • Verified facts, dates, and statistics, using standard reference sources •
Key achievements
Provided appropriate cover in the Managing Editors' / Publisher's absence • Responsible for coordination
of Government funded project medical textbooks translation •
• Translator / Interpreter from English into Serbian and vice versa for different military units including PsyOp (Psychological Operations), OSINT (Open Source Intelligence), Liaison Maintenance Teams & other units supporting US peacekeeping operation in Kosovo • Documents, subtitles and print media products • Performed summaries, extracts and full transcripts and translation of audio and written material, ensuring preservation of nuances and sublets of original text • Translated, transcribed, and analyzed work of Serbian media/language audio files in English and vice versa •
(Received several merit awards from US Army personnel)
Key achievements
• Organized several successful multinational youth camps in post-conflict area •
• Worked with different companies on best human capital management practices • Staffed several HR Departments from scratch • General HR training sessions for the managers and newly recruited HR employees •& coaching them how to handle difficult situations • Audits of the newly established HR Departments to ensure compliance • Developed, revised and facilitated implementation of the HR policies and procedures • Resumes screening, shortlisting, job interviews for recruitment and selection processes with different clients • Developing line managers leadership and management potential • Identifying job growth opportunities with top talents• Designed and managed two big reduction in work force, according to the business needs •
Key achievements
• Established long term cooperation with several large companies • Organizational redesign for two large
and five medium size enterprises (facilitated organizational change process) •
• Preparation and delivery of different training in support of strengthening the local self - government • Municipality and local needs analysis on the basis of participants' input • Responsible for coordination and organization of my workshops • Facilitated the process of writing reports and projects evaluation • Teaching techniques to local municipality leaders Measured the progress of different projects implementation •
(Up to 20 hours per week and weekends only)
• Monitor daily attendance, investigate causes for staff absence • Induction training for all new employees • Organized staff workshops and training • Wrote and developed most of the Administrative/HR policies • Writing job descriptions under HR Manager supervision • Coordinated meetings, developed meeting content and presented all updates • Organized staff workshops and training • Created monthly and quarterly reports/all relevant administrative correspondence • Assured that the work meets quality standards by reviewing the work for the rest of the team • Acting on HR Manager behalf during her absence and first line for employee queries • Generally responsible for the full circle of recruitment and out processing of previous staff, including exit interviews • Assured that the work meets quality standards by reviewing the work for the rest of the team •
Key achievements
Created employees’ code of conduct
• Induction training for all new employees • All employees’ queries regarding Admin. and HR Dept. Policies • Coordinated meetings, developed meeting content and presented all updates • Scheduling flights and hotel bookings for training outside the country • Provided advice and assistance to staff regarding pay and benefits • Created monthly and quarterly reports • All relevant administrative and HR correspondence • Created, maintained, and updated employees' personal records • Updating employee information by entering employment and status-change data • Confidentiality of human resources sensitive info • General clerical duties, electronics and hard copy filing system agenda and meeting schedules, dissemination of meeting minutes •
Key achievements
Wrote and developed most of the Administrative/HR policies and HR/Admin. forms • Reorganized filing
system •
• Medical Educative Center daily administrative tasks • Screened and routed incoming calls and messages • All written correspondence (memorandums, minutes and reports) • Created, maintained, and regularly updated all participants’ personal records • Managed staff and participants' schedules and time sheets • Tracked spending and budgets • Transportation organization for all participants and lecturers • Handled production and timely distribution of teaching materials •
Key achievements
• Organized Continuous Medical Education Centers in Strumica and Gostivar from scratch •
• Gathered information regarding attendance and all mission program staff members present numbers from Kosovo and its processing for the Administrative Unit at The Hague needs • Maintained all teams' attendance records, record keeping of all individual files • Logistics reports for the Admin. Unit at The Hague • Provided info for different queries from HQ • Responsible for diplomatic mail and sensitive files • Fixing errors regarding payment and attendance • All written correspondence regarding police forces, forensics, observers between field, UNMIK and HQ at The Hague, Netherlands (attendance, payment, memorandums, and reports) •
Key achievements
• Post Mission Report, together with Intelligence Analysts (field facts and figures input) •
• Acted as point of contact between refugee camps, medical screening cell for needs of flights scheduling • Partially responsible for medical screening • Supervisor (one of two supervisors) for nine administrative clerks • Responsible for medical documentation completion for 40.000 Kosovo refugees' individual files (future U.S.A. immigrants) • Verified reliability of personal info facts and dependents of the primary visa applicant •
Key achievements
• Medical documentation was completed within the given deadline under very stressful circumstances •
1996-1999 Free-lancer journalist and movies translator
Daily newspaper Dnevnik, Macedonian Radio Television, Telma Television, monthly magazine Woman
M. Sc. in Human Resources Management