Office Administrator
Tango Real Estate
Total years of experience :14 years, 4 Months
, 2015
Company: Tango Real Estate
Company Industry: Real Estate Broker
Location: Office 209, Ibn Battuta Gate Offices,
charge of the advertisement, daily posting of ads in Dubbizle, Property Finder and Gulf news and other portals.
Entering and managing data in the CRM which includes approving agents’ new advertisement listings.
Conduct CRM Training to newly hired agents.
Call property owners for listings of available properties.
Handle inquiries of clients with regards to leasing and buying and relay essential information to sales & leasing agents.
Prepare documents related to Real Estate transactions such as MOU and Tenancy Contract
Collect documents related to the DEWA application from the tenants.
Schedule Viewing and appointments
Make agents weekly report for adverts uploaded.
Answer telephone, screen and direct calls
Take and relay messages
Provide information to callers
Greet persons entering the office and see to it that their queries has been handled properly
Direct persons to correct destination
General administrative and clerical support
Receive and sort mail and deliveries
Handles Petty Cash
Sending emails and proposals to clients.
Checking and Printing Employees’ Attendance Sheet
Manages the preparation and maintenance of a variety of financial records and reports, including those related to the general ledger, accounts payable, accounts receivable, payroll, job costing, inventories, budgets and fixed assets; ensures the purchasing of materials, supplies and equipment are conducted in accordance with policies and procedures.
Monitoring of the petty cash and bank balances to ensure sufficient funds are always available depending on the programme needs
Provide an exceptional customer focus towards both prospective and existing owners and tenants
Provide support to the in a range of functions associated with leasing and maintaining properties in accordance with the owner’s instructions
Respond to general enquiries from potential tenants
Conduct Open for Inspections and show prospective tenants through properties per appointment
Prepare property condition reports (Ingoing, Outgoing & Periodic)
Accurately complete all necessary documentation associated with leasing including inspection reports, typing of leases, generation and distribution of monthly owner statements and maintenance of the key register for properties
Preparation and confirmation of tenancy lease agreements
Conduct orientation and briefing with clients regarding the policies and building House Rules
Responsible for collection of rent from tenants and issuing of receipts in addition to investigating and arranging for the collection of rental arrears in accordance with company procedures, which will involve notifying tenants, either by phone or in writing, of the deficiencies in their rental payments and advising them of various legal obligations in this regard
Ensure that any administrative functions as directed by management are completed promptly and in an efficient manner
Interviews and hires new staff; prioritizes, assigns and reviews work; approves time off for payroll purposes, and prepares employee performance evaluations; monitors and participates in employee relations activities within the department.
Receive, direct and relay telephone messages and fax messages
Maintain the general filing system and file all correspondence
Assist in planning and preparation of meetings, conferences and conference telephone calls
Received and transfer important messages from clients and other important person.
Assist the head officer regarding the department or company’s status by showing the documents and other important files.
Make and present presentations or proposals.
Encode and store important files or documents in computers.
Assure the confidentiality of important matters.
Liaising with colleagues and external contacts to book travel and accommodation;
Recruiting, training and supervising junior staff and delegating work as required;
Monitor Employees’ infraction and issue corresponding disciplinary action to erring employees. E.g. tardy, AWOL, etc.
Assist in the Conduct of Administrative Investigation and review recommendation made by the disciplinary committee subject for Management¡¦s approval.
Conduct periodic plant visit and makes report on work related concerns affecting employees welfare and productivity.
Propose and facilitate all company programs such as excursion, wellness program and other activities.
Control and monitor the hospitalization insurance and other benefits
Random check of all timesheets prepared for payroll and monitors all paid leave credits.
Conduct employee counseling when necessary
Facilitate in hiring of employees such as conducting examination, interview and background investigation.
Make asset accountability sheet to all issued company properties
Assist in the processing of employee¡¦s clearance, acceptance of resignation, computation of terminal pay and signing of quitclaims
Monitor and update all regional wage increase and the upcoming holidays.
Make and disseminate company memorandum letters.