Tetreena Karla Aguila, Admin Executive cum HR Assistant

Tetreena Karla Aguila

Admin Executive cum HR Assistant

KEYBS DMCC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Communication
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Admin Executive cum HR Assistant at KEYBS DMCC
  • United Arab Emirates - Dubai
  • February 2017 to February 2019

Main responsibilities:
 Liaised with clients, suppliers, contractors and other staff;
 Established and maintained supplier and contractor accounts;
 Managed the communication with vendors to open a credit account.
 Prepared and handled invoices, LPO and delivery notes;
 Ensured transactions are properly recorded and entered into the computerized accounting system;
 Reconciled the accounts payable and accounts receivable;
 Managed all the bank transactions such as deposits, withdrawals and encashment of cheques;
 Assisted and prepared all the documents needed for visa application and medical insurance of new staff.
 Managed reviewed and maintained office systems including data management and filing.
 Managed correspondence with internal departments, clients, contractors etc.
 Managed transportation, company car service and maintenance, licenses, insurance and renewal.
 Monitored and controlled Company staff attendance, absences, holidays, annual leaves in line with related
policies, ensures proper control and follows up.
 Managed and coordinated with the travel agency for all annual ticket of staffs and business tours of
higher management.
 Coordinated with the HR Manager regards to the recruitment of new applicants and interview schedule.

Admin Team Leader at Emirates Vacation Club
  • United Arab Emirates - Dubai
  • October 2015 to February 2017

Updating the system.
 Assigns work, provides direction to clerical staff and ensures that assigned tasks are completed.
 Orients and trains clerical staff.
 Monitors the performance of staff. Provides feedback on their performance and conducts performance evaluation.
 Evaluates, develops and recommends office procedures and practices to senior management. Ensures that approved office policies, practices and procedures are understood and followed.
 Handles the roster and other schedule of activities  Supervise the work of office, administrative to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
 Evaluate employees' job performance and conformance to regulations, and recommend appropriate personnel action.
 Provide employees with guidance in handling difficult or complex problems, and in resolving escalated complaints.
 Monthly reconciliation of all credit card accounts
 Monthly reconciliation of all bank statements.
 Closing accounts for the month.
 Conduct training for the new joiners.

Admin Assistant at Emirates Vacation CLub
  • United Arab Emirates - Dubai
  • June 2014 to October 2015

• Answer telephones and transfer to appropriate staff member.
• Meet and greet clients, assisting them with all their requirements and queries relating to their contract.
• Arranging contracts for each deal.
• Document controller. (contracts, credit cards, rera forms, all confidential documents)
• Create and modify documents using Microsoft Excel.
• General clerical duties to include: photocopying, faxing, mailing, and filing.
• Issuing receipts for payments (Invoices & receipts).
• In-charge of day to day cashiering payments.
• Preparing statement of accounts as requested.
• Sign for and distribute document and non-document packages.
• Coordinate and maintain records for staff office space, phones, company credit cards and office keys.
• Setup and coordinate meetings and conferences for clients and sales personnel.
• Maintain and distribute staff weekly schedules.
• Support sales staff in assigned contract given by their managers.
• To maintain clarity and precision in all transactions and to ensure that accurate records are kept and updated daily.
• To ensure that all written and verbal contacts are dealt with in a timely and concise manner.
• To ensure that all clerical tasks within sales administration are carried out in accordance with Company policies.
• Charging credits cards every day and specially every 1st, 15th and end of the month.
• In-charge of needed supplies for daily basis (stationeries).

Personal Assistant cum Administration Officer at Boundless FZ LLC
  • United Arab Emirates
  • October 2011 to April 2013

Personal Assistant cum Administration Officer-Boundless FZ LLC
Shiekh Zayed, Dubai United Arab Emirates
October 2011-April 2013
• Managing, reviewing, devising and maintaining office systems, including data
management and filing;
• Arranging travel, preparing complex travel itineraries, visas and accommodation and,
occasionally, travelling of staffs and manager;
• Take notes or dictation at meetings or to provide general assistance during presentations;
• Screening phone calls, enquiries and requests, and handling them when appropriate;
• Meeting and greeting visitors at all levels of seniority;
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
• Carrying out background research and presenting findings;
• Producing documents, briefing papers, reports and presentations;
• Organising and attending meetings and ensuring the manager is well prepared for meetings;
• Liaising with clients, suppliers and other staff;
• Conducting research on the internet
• Typing documents, sourcing and ordering stationery and office equipment;
• Managing holiday, sickness, attendance and absence records;
• Establish and maintain supplier and contractor accounts;
• Coordinates with supplier with the project needed;
• Ensure transactions are properly recorded and entered into the computerized accounting
system;
• Ensure data is entered into the system;
• Reconcile the accounts payable and accounts receivable;
• Managing all the bank transactions such as deposits, withdrawals and encashment of cheques;
• Manage monthly distribution of utilities bills and collections of accounts;
• Maintain confidential records and files;
• Assisting and preparing all the documents needed for visa application of new staff;
• Receiving and sorting packages.

Personal Assistant at Boundless FZ LLC
  • United Arab Emirates - Dubai
  • October 2011 to April 2013

• Managing, reviewing, devising and maintaining office systems, including data management and filing;
• Arranging travel, preparing complex travel itineraries, visas and accommodation and, occasionally, travelling of CEO, staffs and manager;
• Schedule appointments/itineraries, co-ordinate meetings, prepare agenda’s, take notes or dictation at meetings or to provide general assistance during presentations;
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Support the department in all administrative functions;
• Screen and manage communications internally and externally;
• Management of CEO Projects pertaining to All Assets under Group, ensuring continuous follow ups and deadlines are met;
• Manage correspondence with internal departments, clients, contractors etc.
• Prepare presentations through PowerPoint as and when required
• Prepare and maintain various reports using software packages
• Maintain filing systems in line with office policy
• Extensive Diary Management and act as a gatekeeper for the office
• Management of Email Inbox for CEO
• Be able to compose correspondence on behalf of the CEO
• Dealing with external PR company to proof all press releases on behalf of the CEO office and obtain relevant approval
• Dealing with Senior Management and HR on recruitment matters
• Handling of confidential data and information pertaining to the company
• Any other task or assignment prescribed by management
• Meeting and greeting visitors at all levels of seniority.
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
• Carrying out background research and presenting findings;
• Producing documents, briefing papers, reports and presentations;
• Organising and attending meetings and ensuring the manager is well prepared for meetings;
• Liaising with clients, suppliers, contractors and other staff;
• Conducting research on the internet.
• Typing documents, sourcing and ordering stationery and office equipment;
• Managing holiday, sickness, attendance and absence records;
• Establish and maintain supplier and contractor accounts;
• Preparing and handling invoices, LPO and delivery notes;
• Coordinates with supplier with the project needed;
• Ensure transactions are properly recorded and entered into the computerized accounting system;
• Ensure data is entered into the system;
• Reconcile the accounts payable and accounts receivable;
• Managing all the bank transactions such as deposits, withdrawals and encashment of cheques;
• Manage monthly distribution of utilities bills and collections of accounts;
• Maintain confidential records and files;
• Assisting and preparing all the documents needed for visa application of new staff;
• Receiving and sorting packages.

Front Desk Officer at North American Services Center
  • United Arab Emirates - Dubai
  • June 2010 to August 2011

Taking incoming telephone calls, dealing with such calls promptly in a professional manner, and re-directing appropriate calls to other individuals or departments;
• Assisting existing clients and transferred to concerned staff once came in the office
• Assisting new clients for assessment and consultation (guiding them answering the assessment form of the company).
• Entering visitors details into the visitors log book.

• In charge of doing the appointments of new clients for assessment to meet the consultant officer.
• In charge of doing the appointments of existing clients to meet the manager/consultant in charge regarding the update and the like of application.
• Answering and updating the queries of new and existing clients.

• Providing information to callers.

• Receiving and sorting packages.

• Direct reports of visitors and incoming calls to supervisor and CEO.

• Direct reports of arrival and break of staffs to supervisor and CEO.

• Doing a report every day for the daily visitors and incoming calls and sending it thru outlook to supervisor and CEO.
• Responsible of the running testimonials in front office of the company.

• Doing admin work such as encoding, filling, photo copying and scanning of documents.

• Updating the company e-organizer.

• Responsible of getting the email address of new clients and updating it to data base.

• Performing in the most appropriate and decent way at all times.

• Using English language to different nationality of clients by means of communication.

• Maintaining the cleanliness and the image of the reception.

Marketing Assistant at LLOYDLUNA Communications
  • March 2009 to May 2010

Marketing Assistant- LLOYDLUNA Communications
March 2009- May, 2010
Makati, Philippines

• Answering calls from client.
• Dealing and promoting seminars, events and books.
• Updating Data base of the company through calling and confirming the company's
recent email address and fax number.
• Responsibility of doing email blast and fax from data base.
• Assigned as the receptionist in the company's booth every event.
• In charge of doing the schedule of the company's Internet Marketing Workshop.
• Dealing with different nationality client using English communication skills.
• Knowledgeable at Microsoft (Word, Excel, PowerPoint) and has a speed typing skills.
• Using Internet for marketing strategies.

Education

Bachelor's degree, Communication
  • at Southern Luzon State University
  • April 2010
Bachelor's degree,
  • at Southern Luzon State University
  • January 2010

Tertiary Level: Bachelor of Arts 2007-2010 Major in Communication Southern Luzon State University Lucban, Quezon, Philippines

High school or equivalent,
  • at Gumaca National High School
  • January 2004

Secondary Level: Gumaca National High School 2000- 2004 Gumaca, Quezon¸ Philippines

Specialties & Skills

GREETING
communication
teamwork
CLIENTS
DICTATION

Languages

English
Expert
Filipino
Expert
Tagalog
Expert