Thajan Thomas, General Insurance

Thajan Thomas

General Insurance

Jordan Insurance / Fenchurch Faris Limited

Location
Kuwait - Al Farawaniyah
Education
Master's degree, MBA In Marketing
Experience
24 years, 0 Months

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Work Experience

Total years of experience :24 years, 0 Months

General Insurance at Jordan Insurance / Fenchurch Faris Limited
  • Kuwait - Al Kuwait
  • My current job since July 2013

Fenchurch Faris is a leading Insurance Brokers in the Middle East with offices across Europe & Middle-East. Fenchurch Faris is also the authorized agents for Jordan Insurance Co in the State of Kuwait.

Responsible for Underwriting, Broking, Business development and Administrative activities including policy preparation, record management and served as the primary liaison between major insurance companies and clients. Streamlined administrative processes and increased productivity levels.

Under Writing Responsibilities:

- Handling various types of Insurance policies:
Property All Risks, Liability, Workmen
Compensation/ Employers’ Liability,
Contractors’/Erection All Risks, Contractors’ Plant
Equipment & Machinery Insurance,
Professional Indemnity, Personal Accident Policy,
Money, Fidelity Guarantee Policy etc.
- Issuance of various types of Marine Policies &
Certificates
- Preparation of policies, quotation slips, negotiating
terms, conditions & premiums with Insurance
companies on behalf of the clients.
- Verifying and Dispatching of Insurance policies to
the clients
- Sending and securing the renewal intimations from
client
- Correspondence with the Insurance Companies &
clients to Maintain healthy business relationship
between companies & clients

Claims Responsibilities:

- Handling Claims for various lines of insurances
- Receiving the claim intimation from the client
- Sending the claim intimation to the Insurance
Companies
- Survey of Locations and claimed items.
- Collecting & submission of supporting documents.
- Updation of claims status
- Assistance in settlement the claims
- Preparation of Discharge receipts & follow up on
recoveries.

Business Development at Arabia Insurance Company
  • Kuwait - Hawali
  • March 2013 to June 2013

Arabia Insurance was established in 1944 to be incorporated later on in Beirut with a fully paid up capital of L.B.P. 51, 000, 000, 000 (Lebanese pounds Fifty One Billion). Arabia has offices across Middle East.

Prospecting for potential new clients and turning it into increased business. Cold call as appropriate within the market/geographic area to ensure a robust pipeline of opportunities. Meeting potential clients by growing, maintaining, and leveraging available network. Identifying potential clients, and the decision makers within the client organization.
Researching and building relationships with new clients. Setting up meetings between client decision makers and company’s practice leaders/Principals. Planning approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

Marketing Manager at Picklodia
  • India - Bengaluru
  • April 2011 to August 2012

Managed Sales, Marketing, Marketing research and other activities for the company. Dealing with Corporate Clients for Promotions, Web Solutions and Graphic Designs.
Work involved Advertising, Corporate gifts, Event Management, Presentations, Kiosk, Signage, Corporate Identity Design, Web Designing and end to end solution for a complete corporate set-up.

India Operations Business Development and Training Manager at Migration Legit / NordicTalks
  • India - Bengaluru
  • March 2010 to March 2011

Migration Legit- Worked as Recruitment Counselor helping clients looking for overseas recruitment, Migration, Work permit and overseas education. Managed recruitment of eligible candidates through interviews/mass recruitment drives for overseas clients. Monitored and assessed Client files for submission to the high commission. Managed daily operations of staff by training and supervising them.
NordicTalks- Managed trainers and consultants from across the globe. Responsibilities also involved developing business relationship with major Corporate, Colleges and Overseas clients. Managed trainers for different languages and scheduled training for candidates coming in different batches. Training, course development, delivering training, designing and writing courses, leading teams of trainers, and directing enterprise initiatives.

Insurance Trainer/ Customer Advisor at AVIVA
  • India - Bengaluru
  • February 2004 to March 2010

Managed Customer Advice and Sales of General Insurance processes, analyzed results and consumer trends, conducted performance reviews, developed strategy for Customer Satisfaction, business growth and managed client relationship.

Developed training plans, forecast and quality measures to optimize performance and resources for long-term success of program. Developed annual goals and processes to achieve targets. Worked closely with leaders and subject matter experts, Established issue specific performance improvement strategies and pursued additional business opportunity.

Conducted training for different process and product updates.

Assisting Managers with recruitment of executive in large numbers for the process. Steps included conducting written test, sales and customer service interview and HR round interview.
Achievements
• Award of Excellence for Delivering Exceptional Customer Experience by Aviva Global Services in 2005.
• Award of Excellence as the trainer with least attrition and maximum attendance in May 2009

Sales and Marketing at Escorts
  • India - Bengaluru
  • November 1999 to February 2004

Managed sales and recruitment for the company. Key roles included recruiting marketing executives, meeting clients, procuring orders, also working in close proximity with the production team to meet time lines and Quality parameters.

Education

Master's degree, MBA In Marketing
  • at VS Prasanna Bharathi University
  • June 2008

Passed with First Class

Bachelor's degree, Bachelor’s Degree in Commerce
  • at University of Chhattisgarh India
  • December 2004

Passed with First Class from Chhattisgarh University.

Higher diploma, Leather Technology
  • at Karnataka Institute of Leather Technology, Bangalore University
  • November 1999

Diploma in Leather Technology Passed with First Class from Karnataka Institute of Leather Technology, Bangalore University. TRAINING UNDER TAKEN: Jay Pee shoes Pvt. Ltd., Peenya, Bangalore. A footwear manufacturing company dealing with Industrial safety shoes. 6 months as Trainee Job involved helping in production of shoes and meeting quality parameters. Managed conveyer production of shoes along with monitoring and time keeping of over 120 employees. A.V. Abdul Latheef & Co, Vaniyambadi, TamilNadu Manufactures of leather skins and hides mainly for the export market 6 months as Trainee Job involved production, maintain quality of leather from raw skin and also study on effluent treatment plant. Meeting production time lines and delivery. OTHER EXPERIENCE: Project work on production of Metallic leather in East Euro Tannery, Chennai. Project work on Nappa leather in A.V. Abdul Latheef & Co.

Specialties & Skills

Customer Satisfaction
Lotus Notes
Term Life Insurance
Training Program Development
Client Relationship Building
MS Office
HUON Mainframe
Outlook
Lotus Notes
Power Point
Problem Solving

Languages

Tamil
Intermediate
Urdu
Intermediate
Arabic
Beginner
Hindi
Expert
Malayalam
Expert
Kannada
Intermediate
English
Expert

Memberships

IRDA
  • Licence Holder
  • May 2011

Training and Certifications

(Certificate)
Date Attended:
October 2009
Valid Until:
October 2009
IRDA Licence (Certificate)
Date Attended:
March 2011
Valid Until:
March 2011
Training (Certificate)
Date Attended:
April 2006
Valid Until:
June 2006

Hobbies

  • Travelling
    Have travel across more than 15 countries
  • Reading
  • Photography