IT Technical Support
SFFECO GLOBAL
Total years of experience :8 years, 10 Months
Currently I am working as IT Technical Support in SFFECO GLOBAL.
My skills in point,
->Active Directory, Domain, DNS, DHCP.
->CCNA, Routing, Switching.
->Attendance management, Biometrix finger registration., Sage Backup, ID Card Creation.
-> ORACLE Installation and Trouble shooting
-> IP PBX.
->Fortinet Gateway.
->Outlook setting.
->Printer adding, trouble shooting.
->Computer Hardware.
-> Backup user data to cloud.
RESPONSIBILITIES AND DUTIES:
•Installation of OS and applications in desktops, laptops, workstations and troubleshooting.
•Creating User accounts in Active Directory (AD) and setting passwords.
•Domain adding, giving permissions to user accounts in accordance with their Group policy.
•Outlook Email configuration and troubleshooting.
•DNS, DHCP basic troubleshooting.
•IT Technical Support Analyst experienced in troubleshooting operating systems, wireless networks, and peripherals.
•Reporting techniques, both hardware and software support experience.
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