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Thamimmul Ansari, IT Support

Thamimmul Ansari

IT Support·GLOBAL MED GROUP (Clinic)

Kuwait

Bachelor's degree, IT - Information Technology

Work experience

Total years of experience: 10 years, 2 months

IT Support

March 2021 - Present

GLOBAL MED GROUP (Clinic)

Jabriya, Kuwait

I found this job using Bayt.com

March 2021 - Present

Managing user accounts, groups, and permissions in Active Directory, as well as managing Microsoft Exchange email, Office365 licenses, Avaya IP telephony and Bio-Metric systems.
Installing and configuring new hardware Computer, Printer, Switch, Access point, IP Telephone and software, including operating systems and applications.
Upgrading and maintaining existing computer systems and networks. Troubleshooting and repairing technical issues hardware, software. Writing and executing basic SQL queries to update databases and perform data analysis.
Company industry:
Medical Clinic
Job role:
Information Technology

IT Helpdesk Support

July 2018 - February 2021

King Business Co

Kuwait

July 2018 - February 2021

Helpdesk support for hardware and software issues.
Creating and implementing a database backup and restore plan.
Troubleshooting hardware and software issues.
Identifying and resolving technical problems.
Maintaining inventory and documentation of IT assets and support activities.
Company industry:
IT Services
Job role:
Information Technology

Junior IT Engineer

July 2014 - September 2016

TECHMIND SOFTWARE Pvt Ltd

Tiruchirappalli, India

July 2014 - September 2016

Assisted senior engineers in testing and deploying new systems.
Collaborate with other development teams.
Providing training to end-users on the use of IT systems and software.
Troubleshoot and resolved issues with networks and other IT equipment.
Managed and monitored IT systems performance.
Company industry:
Software Development

Education

Anna University -India

July 2024

July 2024

Bachelor's degree, IT - Information Technology

India

GPA (percentage): 63%

GPA (percentage): 63%

Bachelor's degree in IT - Information Technology (B.TECH) from JCET -(Anna University, Chennai - India), 2010-2014

ANNA UNIVERSITY

January 2014

January 2014

Bachelor's degree, B. TECH – IT (Information Technology)

India

GPA (percentage): 62%

GPA (percentage): 62%

B.Tech (IT) graduate (2010-2014) with a passion for coding and a strong ability to troubleshoot hardware & software issues

Skills

System Engineering
Expert
System Engineering
Expert
Admin Assistant
Expert
Admin Assistant
Expert
IT Technical Support
Expert
IT Technical Support
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
System Support
Expert
System Support
Expert
Database - Microsoft SQL server
Intermediate
Database - Microsoft SQL server
Intermediate
CCNA
Intermediate
CCNA
Intermediate
Data analysis
Intermediate
Data analysis
Intermediate
Cybersecurity
Beginner
Cybersecurity
Beginner
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
AVAYA (TELECOMMUNICATIONS)
Expert
AVAYA (TELECOMMUNICATIONS)
Expert
HP COMMAND LINE INTERFACE (CLI)
Expert
HP COMMAND LINE INTERFACE (CLI)
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
WRITING
Expert
WRITING
Expert
COMPUTER SYSTEMS
Expert
COMPUTER SYSTEMS
Expert
REPAIRING (MANUAL/MECHANICAL)
Expert
REPAIRING (MANUAL/MECHANICAL)
Expert
SWITCH (ELECTRICAL COMPONENTS)
Expert
SWITCH (ELECTRICAL COMPONENTS)
Expert
Teamwork
Intermediate
Teamwork
Intermediate
SEO - Search Engine Optimization
Intermediate
SEO - Search Engine Optimization
Intermediate

Languages

English
Expert
Arabic
Intermediate
Hindi
Intermediate
Tamil
Native Speaker

Training and Certifications

Certifications
CCNA Cisco Certified Network Associate
Nov 2020 - Nov 2026
Show credentials

Hobbies

  • Photoshop and Video Editing
    I'm an avid visual storyteller passionate about using Photoshop to manipulate photos and create eye-catching visuals. I also enjoy using video editing software to craft engaging narratives and enhance storytelling through captivating editing techniques.