Sale Promoter
Edimax and Genius Computer Technology
Total years of experience :10 years, 9 Months
-Display the items in customers eye catching area.
-Promote the company items, explain the features and advantage of the products to all value customers.
-Listening carefully the customers requirements and giving suggestion by the products availability which can meet closely to the requirements.
Meeting and greeting customers when they enter the shop.
• Answering queries from customers.
• Receiving deliveries from suppliers.
• Reporting any issues of concern to senior managers.
• Checking and replenishing stock on displays.
• Making sure baskets are available for customers to use.
• Helping customers find different products within the store.
• Take payment in exchange of item sold.
• Billing for the item and enter transaction in POS and provide customers with the total bill.
• Process exchange and refunds.
- Diagnosis of desktop, application, networking and infrastructure issues.
- Experience of supporting a wide and varied client base.
- Troubleshooting PC’s, laptops and mobile devices.
- Providing 1st/2nd line support to users.
- Administering the IT department’s policies and procedures.
- Installation and support of telecommunication equipment.
- Maintaining a log of all problems detected and system back ups.
- Responsible for maintaining backups and for project work such as new builds.
- Working closely with software suppliers to resolve operational issues.
- Responsible for supporting Windows XP/Vista/7, Office 2010, Autocad, 3DMax, Windows server, Backup products, anti-virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and firewall configuration.