IT Manager
Galfar Engineering & Construction W.L.L Emirates
Total years of experience :17 years, 7 Months
• Application Development and maintenance of In-House Software through Zoho Creator:-
• APP development (Creator Zoho Platform) -
• * Project Tracker (Uploading & Monitoring daily progress Wise / Line wise)
• * Time Tracker (monitoring daily activity of drawing done by Draftsmen)
• * Warehouse Management System - WMS
• * IT-ASSET Tracker (IT Asset Monitoring system)
• * Material Inspection request to Clients (IRF)
• * Cable / Drum Management System. (CDMS)
• IT Operation and Management
• Administrator - Oracle Unifier
• * Collaborate functional requirement with Business leaders for PCC.
• * Assist Document and develop a business process in Unifier
• * Develop a testing plan and procedures for PCC Unifier
• Vendor negotiation for procurement related to IT assets.
• Identify Problematic areas and implement strategic solutions in time.
• Act in align with user needs and system functionality to contribute to organizational policy.
• Implementing and managing security or integrity.
• Maintaining IT-Asset inventory of 400 Assets & Software licenses.
• Managing & Procurement of IT Infrastructure and Software for HO & Project site (21Station)
• Periodic backup check-up of Oracle Server & File Server
• Maintaining SLA for the Backup server.
• Managing Team of IT Support and Service Executives.
• Regular co-ordination with clients for installation and support of IT infrastructure.
• Engaged in implementation of:
o SAP Modules at GCC Projects of L&T
o SAP Mobility for Quality Team
• Coordinating with the Business Team for understanding the business requirement and identifying the process gaps by comparing with EIP
• Reviewing & ensuring proper utilization of the logical systems flow (detailing business information flow / process) for a proposed solution
• Conducting:
o User Acceptance Test and Unit Test of all SAP Modules (MM / QM / PS / EAM) before delivering to the Project Users
o End user training for ensuring efficient utilization of SAP at project sites
• Providing L3 support to all project users for creating SAP user ID
• Managing Database Technologies like SQL, Reporting Services & Analysis Services
• Created template for migrating the data
• Engaged in the migration of data from Standalone (FoxPro version) System to EIP Modules
• Worked in close coordination with the Developers & System Team for migrating data from Standalone Version to EIP
• Organized End User Training on ‘Upgraded EIP Modules’ at different locations in India
• Interacted with Team Leader for synchronizing data with other modules of EIP
• Managed coding of the system related to EIP Module (Asset Management Module) and reported the same to the business team for making the changes, if required
• Organized end user training on all modules of EIP for the team members
• Acted as the Central Point of Contact and offered L1 to L3 support for resolving all the issues related to all modules in EIP.