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Md. Salah Uddin Majumder, Supply Logistics Database User Support cum IT support

Md. Salah Uddin Majumder

Supply Logistics Database User Support cum IT support·C4 Advanced Solutions

United Arab Emirates

Bachelor's degree, Social Science

Work experience

Total years of experience: 10 years, 10 months

Supply Logistics Database User Support cum IT support

March 2010 - April 2012

C4 Advanced Solutions

Abu Dhabi, United Arab Emirates

March 2010 - April 2012

• Install supply logistics database in Users PC and help the Users log on to database with terminal server/remote desktop.
• IT Support to the concerned Units to setup Client PCs on the network.
• Provide technical supports to Users to run system as well as new PC setup, new IP setup, IP configuring etc.
• Responsible for Troubleshooting, Prioritizing and Monitoring Customer Problems and Solutions.
• Support to connect local printers with Server to print documents by generating query any report from database system.
• Install windows, application software and printer software in the Users PC.
• Support the store/warehouse Users to be comfortable using the system.
• Daily update system by entering correct data & appropriate place.
• Support Users to identify their responsibility in system and make sure them follow the correct steps to fulfill the task.
• Support and assist related section to make correctly physical stocktaking, Initializing warehouse stock, Store management, Check stock position, Create request for item, Validate request, Issue Items, Receive items, and make Purchase Order in system.
• Receiving Customer complaints and solving the problems as priority basis.
• Accumulate and collect Users requirements for data changing, create new function and consult with logistics team to update as early as possible.
• Updating Operating System of Client PCs with Service pack to connect the local Printer on the terminal Server.
• Monitoring & providing professional guidance in Al Ain general supply store, Commandment Company store and Abu Dhabi Zayed Military Hospital general store.

Company industry:
IT Services
Job role:
Support Services

Administrative Assistant

June 2006 - February 2010

International Islamic University Chittagong (IIUC)

Bangladesh

June 2006 - February 2010

• Assist to the Head of the department to the administrative purpose.
• To draft notice, requisition, bill/memo etc. and documents filing, keep updating.
• Provide necessary information to students about their results, dues etc from the Academic Student database.
• Provide logistic support to admin staffs and students.
• Guest dealing and good mail corresponds with other departments.
• Updating the leave and daily attendance data list of teachers and admin staffs.
• Full Documents controlling of the departments.
• Receiving Students requirements and satisfied to them.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

IT Executive cum Asst. Personnel Officer

January 2005 - May 2006

Sanowara Group of Companies

Bangladesh

January 2005 - May 2006

• Entering details information of all newly joined employee in PMIS database and keep the hardcopy in the personal file.
• Keep updating existing employee personal file in PMIS database.
• Make salary sheet by Payroll database system.
• Support to the HR related works and contact other departments according to work.
• IT support to the concerned departments.
• Troubleshooting PC Software and hardware.
• Installing and configuring windows based systems.
• Receiving Customer complaints and solving the problems.
• Configuring and maintaining Local Area Networks of customers.
• Responsible for Troubleshooting, Prioritizing and Monitoring Customer Problems and Solutions.

Company industry:
Human Resources Outsourcing
Job role:
Information Technology

Computer Operator

January 2001 - June 2004

Chittagong Science & Commerce Institute

Bangladesh

January 2001 - June 2004

• Typing official all documents (notice, letter, requisition etc.)
• Provide necessary information to the students.
• Prepare bill/memo and keep record of teachers leave balance.
• Keep official file and update information day to day.
• Proper document controlling.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

Chhagalnaiya Government College under National University

January 2001

January 2001

Bachelor's degree, Social Science

Bangladesh

GPA (percentage): 75%

GPA (percentage): 75%

2nd Division

Skills

Purchasing
Expert
Purchasing
Expert
IP
Expert
IP
Expert
Science
Expert
Science
Expert
Military
Expert
Military
Expert
Order
Expert
Order
Expert
IT
Expert
IT
Expert
Purchasing
Expert
Purchasing
Expert
IP
Expert
IP
Expert
Science
Expert
Science
Expert
Military
Expert
Military
Expert
Order
Expert
Order
Expert

Languages

Arabic
Beginner
Hindi
Beginner
English
Expert

Training and Certifications

Certifications
Diplama in Computer Science
International Islamic University Chittagong
Jul 2003 - Dec 2004