Service Leader
Shangri-La Hotel Sydney
Total years of experience :18 years, 5 Months
• Draw PM schedule with Duty engineer.
• Execute PM Job according to the schedule.
• Lead/closely supervise the Can Fix team.
• Record all checklist and history cards in a systematic way.
• Responsible for the installation, repair and maintenance of all aspects of hotel structure, ensuring that the quality of Work conforms to standards.
• Maintain and repair to all guests rooms fixtures, fitting & Furniture as well as technical improvement and facilities.
• Assist also in all minor project management and Implementation.
CAN FIX/PREVENTIVE MAINTENANCE
• Attend to all types of installation, repair and maintenance work required of the hotel guests rooms system, equipment, paints, furniture and fixture.
• Ensure that all tools/workshop equipment are functioning properly.
• Perform all responsibilities to the standards of performance as detailed in the Departmental Operations Manual.
COMMUNICATION
• Maintain good relationships with colleagues and contributes to team spirit.
• Attend Departmental meetings.
• Attend daily briefings
• Provide feedback to management
• Create daily means of impressing guest
STOCK CONTROL
• Ensure adequate supplies
PROFITABILITY
• Practice cost containment.
HEALTH, SAFETY AND HYGIENE
• Follow safe working practices.
• Maintain the cleanliness of the work place.
• Maintain good personal safety and grooming standards
FIRE EMERGENCY
• A F.E.A.T team member when the situation arises.
ENVIRONMENTAL PROTECTION
• Participate actively in the environment programme scheduled by the hotel.
MULTI SKILLS TRAINING
• Be positive and able to acquire working knowledge in M.S.P.S. series of multi-skills programme and Rooms Preventive Maintenance skills, as submitted to Training Department
• Monitor and control all Mechanical & Electrical plant and equipments of the hotel during shift period.
• Execution of the Works Order System
• Attend to all types of mechanical and electrical repair and maintenance work required of the hotel mechanical and electrical reticulation system and machinery
• Maintain and Repair GRMS system and Interactive TV system
• Execute assignments.
• Complete repairs as detailed in the repairs and maintenance requests.
• Work within the given time frames of the project requirements.
• Competence to produce assistance in a safe/ satisfactory manner as requested by other department.
• Check that all mechanical and electrical system, plant room of the hotel is functioning properly and safe to work with.
• Report any malfunctioning of equipment immediately to superior for action.
• consistently performs in accordance with set levels. •
• To perform any other duties and may be assigned from time to time by the Engineering Management.
• Co-operate and co-ordinate with colleagues and outside contractors whenever necessary.
• Interact with other departments to provide additional or specialized guest services.
• Participate in the discussion.
• Contribute in problem solving.
• Notes all important information and plan/deliver products on time.
• Highlight achievements, problems and challenges.
• Improve customer delight programmes by introducing quality workmanship and services.
• Handle all equipment in a proper Manner.
• Practice accident prevention Measures.
• Adhere to fire prevention and safety measures in the Plant Room Workshop and work place.
• Upkeep workplace cleanliness and free from hazards daily after work.
• Clean/tidy up daily after work.
• Organize disposal items safely in a timely fashion.
• Practice good personal safety, i.e. usage of masks, gloves, etc.
• Report to work in a well groomed standard.
• Attend to all types of mechanical and electrical repair and maintenance work required of the hotel mechanical and electrical reticulation system and machinery.
• Assist Project engineers/ Maintenance engineers on renovation works or expansion of Hotel facilities.
• Taking Daily Chillers, Boiler logs and Calculating Utility
• Monitor all FIRE ALARMS system
• Maintain swimming pool and water treatment
• Operate and Control Chillers, Boilers, Generators.
• Attend Guest Rooms Complains
• Set-up AV equipments for functions
• Maintain and Control FCU, AHU, PAU
• Maintain and Repair SMATV system
• Maintain PABX system.
• Maintain Energy Savings System
• Report to Duty Engineers
• Monitoring and controlling all electrical plant of the hotel during shift period.
• Execution of the Works Order System.
• Monitoring and controlling the Air Conditioning System of the hotel during shift period and taking action where necessary.
• Schedule maintenance program for equipments
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