ADMIN ASSISTANT
AL AFAQ TOURISM
Total years of experience :11 years, 0 Months
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
Answer telephones, direct calls and take messages.
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Deal with occurring travel problems, complaints or refunds
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Compute, record, and proofread data and other information, such as records or reports.
Greet clients and provide a welcoming and professional experience
Answer, screen and forward incoming calls in a courteous and efficient manner
Greet and assist visitors in a courteous manner
Answer phones in a courteous manners
Record messages accurately
Direct calls and respond to inquiries
Makes appointments
Provides information of as general nature
Perform other duties as assigned or requested
DIPLOMA IN BUSINESS ADMINISTRATION