• Reporting to CEO. The investment is valued at us$40 Million. Greenfield Project.
• Manage the Profit & Loss Statement by maximising top-line revenue and minimizing expense. Key Focus on Bottom line and EBITDA-(C*)
• Responsible for Pre-Opening Budget, and Operational Expenses (OPEX) & Capital Expenditures (CAPEX).
• Create Standard Operating Procedures for the facility.
• Direct Sales Manager to expand upon existing group sales markets to achieve Monthly & Annual Targets.
• Schedule, develop and review Management team and Sales Manager. Driving the Sales team with strategies for groups, tours and travel operators.
• Responsible for proper hiring, orientation, training and development of team members.
• Create career succession goals and creating a culture of promoting from within.
• Ensures compliance with all regulations and guidelines related to the company, municipality code and civil defence requirements.
• Ensures compliance with all facility ambience, gaming and maintenance standards
• Compliance with all cash handling policies and procedures.
• Oversee accounts receivables are collected and accounts payable are submitted
• Working with CEO and Marketing Manager to strategize, plan, implement and follow up on marketing. Develop a presence in the community through CSR programs and online/offline engagement activities.
• Providing direction in Marketing Channels, Topics and creation of content.
• Driving to curate a successful Partnership with Sponsors and Government entities.
• Responsible for Leasing, Tenant Management, In-Park Entertainment, Variable Programs, Guest Loyalty Program, Guest Service Excellence, Food & Beverage, Paid & Media Experiences, Retail, Revenue, Safety, Maintenance, Security & Housekeeping, Mall Management & Facility Management.
• Responsible as the Emergency Fire & Safety Commander and Chief Crisis Manager.
• Responsible for the planning, strategizing and leasing of units within the mall and facility.
• Manage day-to-day leasing activities. Rental negotiations and development of leasing packages.
• Attract, Retain & Renew tenants, sponsors and partners within the mall and facility.
• Negotiation of leases both new and renewals across all categories including Anchors, line units, F&B and leisure. Follow up on the collection of rent/payments owed from tenants and implementation of contractual terms.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution.
• Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations.
• Follow legal procedures concerning facility operations, mall operations and tenant operations.
• Develop and upkeep the corporate mall identity - ensure adherence to corporate brand guidelines.
• Develop and maintain a long term beneficial relationship with all existing sponsors and Retail Groups to ensure continued and future business. Develop a strategic vision for growing the business.
• Defining and implementing the company strategy (restructuring, expansion opportunities, etc.).
• Diversifying the Group activities (market analysis, feasibility study & project management).
• Setting up new businesses from scratch. Food and Beverage, Retail, Toys & Go-Karting.
• ERP integration (Warehouse, Finance, Procurement, Point of Sale and Human Resources).
• 170 Total Staff and 5 Direct Reporting Department Managers.
Key Achievements
• Achieved F&B in Park spending Per Caps of 23% and Retail in Park spending Per Caps of 15% of Revenue.
• Supported in Curating 23 Industry Partners contributing Us$ 2.4 Million in Annual Sponsorships.
• Achieved Repeat Visitation of 36% & Loyalty Enrolment of 7.7%.
• Tenant Occupancy of 94% and revenue of Us$ 560K.
- Company industry:
- Amusement & Recreation Facility
- Job role:
-
Management
