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Thet Mar Oo, Service Crew (Waitress | Cashier | Barista)

Thet Mar Oo

Service Crew (Waitress | Cashier | Barista)·Bayoluone investment LLC

United Arab Emirates

Bachelor's degree, English

Work experience

Total years of experience: 4 years, 6 months

Service Crew (Waitress | Cashier | Barista)

February 2024 - June 2026

Bayoluone investment LLC

Dubai, United Arab Emirates

February 2024 - June 2026

Deliver exceptional customer service by greeting customers
warmly and ensuring a positive dining experience.
Accurately take and process customer orders while explaining
menu items, beverage customizations, toppings, and
sugar/ice level options.
Operate POS systems and handle cash, card, and digital
transactions efficiently and accurately.
Prepare bubble tea beverages according to company
standards and quality requirements.
Ensure order accuracy and timely service during high-volume
and peak business periods.
Resolve customer inquiries and concerns professionally to
maintain customer satisfaction.
Maintain cleanliness, hygiene, and food safety standards in
accordance with company policies.
Collaborate effectively with team members to support smooth
daily operations in a fast-paced environment.

Company industry:
Food & Beverage Production

Cashier

January 2021 - January 2022

Feb Goody Café & Restaurant,

Myeik, Myanmar

January 2021 - January 2022

Managed cash, card, and digital payment transactions with
accuracy and accountability.
Operated POS systems and maintained accurate daily
transaction records.
Reconciled cash drawers and balanced daily sales reports.
Delivered excellent customer service while handling customer
inquiries and payment processing.
Assisted front-of-house operations during peak hours to
support efficient service.
Maintained a clean, organized, and professional cashier
station.
Contributed to a positive customer experience through
efficient and friendly service.

Company industry:
Catering, Food Service, & Restaurant

Waitress

January 2020 - December 2021

Ma rch Hotel Grand United,

Yangon, Myanmar

January 2020 - December 2021

Provided professional food and beverage service while
ensuring high levels of guest satisfaction.
Took customer orders accurately and coordinated with kitchen
staff to ensure timely service delivery.
Assisted guests with menu selections and responded to
inquiries professionally.
Operated POS systems and processed payments accurately.
Maintained cleanliness and organization of dining areas in
compliance with hygiene standards.
Supported team members to ensure efficient restaurant
operations during busy service periods.
Built positive relationships with guests through attentive and
friendly service.

Company industry:
Hospitality & Accomodation

Education

Myeik University

January 2019

January 2019

Bachelor's degree, English

Myanmar

Skills

COFFEE MAKING

Intermediate

COLLABORATION

Intermediate

CUSTOMER COMPLAINT RESOLUTION

Intermediate

CUSTOMER SERVICE

Intermediate

FOOD PREPARATION

Intermediate

FOOD SAFETY AND SANITATION

Intermediate

FOOD SERVICES

Intermediate

HYGIENE

Intermediate

MANAGEMENT

Intermediate

PROBLEM SOLVING

Intermediate

Languages

English

Beginner