Admin Assistant /Customer Services Officer
RKR Distributors Pvt Ltd
Total years of experience :12 years, 9 Months
• Providing a full range of office management services that entails planning and organizing daily operations and departments meetings. Supervision of vehicle maintenance, daily collections, office security by following safety procedures.
Maintain and update electronic and physical filing systems, ensuring documents are organized and easily accessible. Act as a customer service officer that contact with customers in attempting to resolve complaints.
• Conducting Market research to Identify sales strategies and Market Trends to Generate New Leads to Enhance Sales . Preparation of Reports, Summaries and Admin Services after each project conclusion.
• Supervision and maintenance of the branch office according to the company policies to ensure an excellent standard of service.
Professional interactions with customers to provide excellent customer service for answers to questions in attempting to resolve complaints and technical assistance.
Assisting sales staff in promoting sales and marketing of the designated area.
Achievements..
Best BO inbound sales 2008
Best BO 5S implementation
Bachelors of Arits