IT Engineer
Panorama Contracting & Engineering Services Co. W.L.L.
Total years of experience :17 years, 6 Months
•Manage overall IT activities
•Installation, Configuration and Testing of PC and Server Hardware, Software, LAN and WAN networks and Operating System and Management System.
•Define System and Operational Policies and Procedures.
•Provide Reference and Support to End Users
•Design and Implement Efficient Document Sharing System to access all company documents securely.
•Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
•Support to Document Controller division in various aspects.
•Perform data backups and disaster recovery operations.
•Designing & Developing of company web site (www.panorama-qatar.com)
•Support for SAP (ERP) implementation.
•Coordinating the Networking team
•Design and maintenance of LAN and WAN Networks
•Recommending the Hardware and software to meet our customer’s IT needs
•Managing the rolling out of new equipment and systems
•Ensuring that corrective and preventative measures are performed on existing equipments and systems.
•Creating Network plans, getting various technologies and documenting the existing network infrastructure.
•Negotiating with technical providers, troubleshooting and finding the solutions of the problems that lower level staff can’t solve.
•Overall Responsible for ICT
•Analyze equipment performance records to determine the need for repair or replacement.
•Confer with network users about how to solve existing system problems.
•Configure, monitor, and maintain email applications or virus protection software.
•Coordinate with vendors and with company personnel to facilitate purchases.
•Design, configure, and test computer hardware, networking software and operating system software.
•Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
•Maintain an inventory of parts for emergency repairs.
•Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
•Maintain logs related to network functions, as well as maintenance and repair records.
•Perform data backups and disaster recovery operations.
•Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
•Train people in computer system use.
•Database Designing and Management
•Be responsible for maintenance of database on Permanent Housing Database; as well as support to other Livelihood database systems.
•Ensure all staff working on databases is supported; including through regular visits to field. Provide training for all new staff working on database.
•Develop new databases, reports and queries, as needed per changing programme requirements.
•Modify database as required for changing programme requirements.
•Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
•Generate monthly graphs and reports as required by programme staff. Support field staff in generating graphs and reports for field.
Install and Configure Servers Configure Server Roles and Features Configure Hyper-V Deploy and Configure Core Network Services Install and Administer Active Directory Create and Manage Group Policy
Internetworking and the OSI model Assembling and Cabling CISCO devices Configuring a Cisco IOS device Managing network environments Connecting and configuring static routing Password recovery protocol Routing Information Protocol (RIP) Open Shortest Path First (OSPF) principles Network address translations WAN basics and PPP Designing and configuring subnetted networks Creating VLANS and assigning to interfaces Configuring frame relays
• Introduction to Networks. • Introduction to Network Hardware components. • Making your own Network cables. • Installing Windows Server 2003 and XP Professional. • Implementing a workgroup and a single Domain Environment. • Microsoft Windows 2003 Administration tasks. • Managing a Windows 2003 Domain Environment. • Configuring Disk Storage in Windows Server 2003. • Installing and configuring a DHCP Server. • Installing and configuring a DNS Server. • Managing Printers in Windows Server 2003. • Installing and configuring a Remote Access Server (RAS). • Installing and configuring an Internet Information Service (IIS Web Server). • Installing and configuring a Proxy Server. • Installing and configuring a MS Exchange Mail Server.
BSc (Hons) in Information Technology at Sri Lanka Institute of Information Technology, Colombo Sri Lanka-2006 Reg.No. DIT/03/C13579 1st Year: Specified areas on Programming in Java and C++, Introduction of database management systems using SQL and Oracle (DBMS I), Data structure (java), Mathematics, Information systems & Data Communication & Computer Networks (I). 2nd Year: Specified areas on Software engineering(I & II),Web applications(ASP, Servlets), Perl-CGI, Database management systems(DBMS II),Data structures and Algorithms, Mathematics, Data Communication & Computer Networks(II) & 2nd year Industrial project(Visual Basic 6.0 and MS SQL server 2000). 3rd Year: Specified areas on Software engineering (III), Project Design and Management, Database management systems with Oracle 9i (DBMS III), Data Communication & Computer Networks(III), Software engineering tools & metrics, Programming Languages and Design Concepts & web based project (E-journal – Using ASP & MS SQL Server 2000). 4th Year: Specified areas on Data Communication & Computer Networks (IV), Electronic Commerce, Information Technology Project Management, Parallel computing, Network Security and 4th year Research project (One year).
