Senior Project Manager
Vizocom
Total years of experience :19 years, 8 Months
Preparing and submitting daily and weekly plans and reports to the client & line managers, reviewing deliverables before passing to client and taking care of budget request pre-approval.
Developing the Local Team Leaders of LAN & MW and also working alongside the business development teams to grow new and existing clients.
Building relationships with technical departments within existing and potential organisations as well as acting as interface between customer and UAE/UK office in management service delivery on site.
Developing Vizocom standard procedures are carrying out in professional manner by our sub-contract and deliver high quality deliverables to client.
Managing and liaising with client to gather requirements and translated into network design, costing and procurement; having network design experience on MPLS from providers Sprint, Rogers and Telstra.
Ensuring that all HSE/PPE standards are complies Hermes/customer standards as well as managing all site surveys and site visits to the clients sites.
Evaluating technical team to identify what is needed to improve their abilities, skills, qualifications & certificates needed; taking care of control store management.
Creating and executing project work plan revises as appropriate to meet changing needs and requirements; identifying resources needed operational aspects of project and scope.
Planning, executing, and supervising scheduled preventive maintenance for all customers'' locations; managing day-to-day operational aspects of a project and scope.
Preparing for engagement reviews and quality assurance procedure as well as ensuring that the project documents are complete, current, & stored appropriately.
Taking care of day-to-day client interaction as well as setting and managing customers technical expectations; communicating with clients and Line Managers to identify needs & evaluate alternative solutions.
Technical Manager/Project Manager 2011-2014
Hermes Datacomms Int. Ltd. (www.hermes.uk.com)
Global Communications for the Oil & Gas Industry.
Hermes Datacomms offers service in 54 countries representing 92% of the world's oil & gas reserves.
• Managing all local personnel technical team.
• Develop the Hermes engineering capabilities to support the operations across Iraq
• Work alongside the business development teams to grow new and existing clients.
• Build relationships with technical departments within existing and potential organisations.
• Responsibilities included:
• Management service delivery on site acting as interface between customer and UAE/UK office
• Generate monthly report writing for clients & progress report to account managers.
• Ensuring Hermes standard procedures are carrying out in professional manner by our sub-contract and deliver high quality deliverables to client.
• Managing and liaising with client to gather requirements and translated into network design, costing and procurement.
• Conduct Cisco Router configuration to support technical delivery.
• Network design experience on MPLS from providers Sprint, Rogers, Telstra and THUS
• Routing protocol configuration experience utilizing eBGP, iBGP, OSPF, EIGRP and Static routing
• Management and implementation of IPM /TACACS / Cisco works / PRTG and Netflow for customer network management
• Experience managing customer network utilizing satellite point to point and meshed configuration
• Failover connection design and implementation
• Ensure that all HSE/PPE standards are complies Hermes/customer standards.
• Managing all site surveys & site visits to the clients' sites.
• Evaluate technical team to identify what is needed to improve their abilities, skills, qualifications & certificates needed.
• Spare equipment & store control.
• Technical consultancy to the line managers.
• Create & execute projects work plan revises as appropriate to meet changing needs and requirements.
• Identifies resources needed operational aspects of project & scope.
• Planning, execution, and supervise scheduled preventive maintenance for all customers'' locations.
• Manage day-to-day operational aspects of a project & scope.
• Engineer/Technicians support & troubleshooting.
• Reviews deliverables before passing to client.
• Customer reports.
• Network designs, purchase, install development & support.
• Effectively applies Hermes methodology & enforces project standards.
• Prepares for engagement reviews & quality assurance procedure.
• Minimizes Hermes exposure & risk on project.
• Tesseract input.
• Ensure project documents are complete, current, & stored appropriately.
• Manage local project budget.
• Analyses project profitability, revenue, margins, bills & utilization.
• Complies with & helps to enforce standards policies & procedures.
• Day-to-day client interaction.
• Sets & manages customer’s technical expectations.
• Communicates effectively with clients & line Managers to identify needs & evaluate alternative solutions.
Commissioner office Administrator 2009-2011
Independent High Electoral commission in Iraq IHEC (www.ihec.iq)
Board of commissioners
Governmental organization responsible for arranging, planning, execution of all official elections events in Iraq.
• Manage office personnel staff.
• Ensure office documents are complete, correct, & stored appropriately.
• Review all regulations orders issued by commissioners' board before sending them to provinces IHEC branch offices.
• Reviews deliverables before passing to provinces offices.
• Manage day-to-day operational aspects of the commissioner office.
• Complies with & helps to enforce standards policies & procedures during elections time.
• Day-to-day provinces branches interaction.
• Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new political entities. Established strong relationships to gain support and effectively achieve results.
• Developed innovative PowerPoint presentation used by the Office.
• Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Selected Accomplishments & Achievements
1- Participate in Kurdistan Region Parliamentary & Presidential Election 25 July 2009.
2- Contribution to the successful implementation of Iraqi Council of Representative Election 2010.
Internet/Intranet Communications for companies contracted with US Army & Iraqi government in Baghdad international airport BIAP & International Zone (IZ, Green Zone) i.e. KBR, PPI, Tamimi catering, Sather Airbase, Dyncorp, USA state department.
• Managing all local personnel technical team (Engineers, Technicians, workers).
• Managing customers Technical Meeting.
• Managing customers' real-time monitoring systems for their installed systems activity.
• Manage local project budget.
• Manage day-to-day operational aspects of a project & scope.
• Manage Engineer support & troubleshooting.
• Manage Customer scheduled reports.
• Plan customer projects as per client requirements.
• Ensure that all HSE/PPE standards are complies Digital Media/customer standards.
• Managing all site surveys & site visits to the client's sites.
• Evaluate technical team to identify what is needed to improve their abilities, skills, qualifications & certificates needed.
• Spare equipment & store control.
• Technical consultancy to the directors.
• Create & execute projects work plan revises as appropriate to meet changing needs and requirements.
• Identifies resources needed operational aspects of project & scope.
• Reviews deliverables before passing to client.
• Network designs, purchase, install development & support.
• Effectively applies Digital Media methodology & enforces project standards.
• Prepares for engagement reviews & quality assurance procedure.
• Ensure project documents are complete, current, & stored appropriately.
• Analyses project profitability, revenue, margins, bills & utilization.
• Complies with & helps to enforce standards policies & procedures.
• Day-to-day client interaction.
• Sets & manages customer’s technical expectations.
• Communicates effectively with clients to identify needs & evaluate alternative solutions.
General Manager 2007-2009
Iraq Crescent Telecom ICT (www.ictcall.net)
Internet service providing, Telecommunications, Enterprise Network solutions.
Aryan Sat Telecom: Company Representative in Iraq. 2009-2011
4power company/Dubai: representative as VSAT engineer in Iraq.
Selected Accomplishments
1- British Embassy (Confidential)
2- Italian Embassy (Confidential)
- Project manager with Lucent Technology.
Baghdad, Iraq September 2004-2005
- Aljazeera al Arabia company for internet service and network solutions
June 2005 -2008 as:
- IT technician. (2004-2005)
- VSat manager (2005-2006)
- Communications towers Installation manage. (2005-2006)
- LAN/WAN Design & Installation networks systems. (2006-2008)
- IT Manager in Camp Coke for US Army (2006-2007)
- IABG Teleport (VSAT Administrator in Iraq). (2007-2009) Iraq, Baghdad
- Nashita company (VSAT installation Administrator). (2007-2009) Iraq, Baghdad
VSAT Administrator 2004-2007
Al-Jazeera Al-Arabiya for Internet services & Telecommunications
One of the first established companies in Iraq specialized in Internet service providing, Telecommunications, Enterprise Network solutions.
• Technical Admin/support for + 120 I-direct VSAT systems around Iraq.
• Technical Admin/support for more than 250 Hughes VSAT systems.
• Technical Administrator/support for 20 IRG VSAT systems.
• Technical Admin/Installation/Support for 30 Comtech VSAT systems.
• Technical Admin/Installation/Support for IABG VSATs in Iraq.
• Project manager for MIT VSAT, FO LAN & WAN project in Liberty camp.
• Team Leader of Installation with Nashita ICT Telecom.
• VSAT department manager
• Communication towers installation Manager.
• (WAN / LAN / WLAN) Designing & implementation
• CCTV Surveillance and control systems
• MEA SAT: Technical support for more than 25 VSAT locations (IRG & Comtech modems).
• IABG Telecom: Technical support administrator for more than 30 Comtech VSAT locations
PMP preparation Exam attendance.
O3B Tier2 system installation certificate
Performing Authority (PA) Certificate
Control of Work (CoW) certificate
HSE Certificate
CommScope I&M certificate