Tiary RANAIVO

Promoted to lead operations for a growing real estate brokerage, overseeing transaction workflows, CRM
infrastructure, and regulatory compliance across the full deal lifecycle.
• 50+ active transactions per month. Managed end-to-end documentation for including SPAs,
MOUs, Forms A/B/F, KYC files, and booking forms, maintaining zero compliance breaches across
all DLD and RERA submissions.
• Oversaw coordination with 10+ developers, Trustee Offices, and brokers, reducing average deal
closing time by approximately 20% through standardised document workflows.
• Built and maintained CRM pipelines (Bitrix24 / PropSpace) for a team of 8+ agents, improving
lead-to-close tracking accuracy and eliminating manual reporting gaps.
• Led Ejari documentation preparation and submission workflows, ensuring 100% on-time tenancy
registration for all leased units.
• Produced weekly and monthly transaction and compliance reports for senior management,
enabling data-driven decisions on team capacity and pipeline health.
• Onboarded and trained 3 administrative staff on internal processes, document standards, and
CRM usage.
• Assisted with PMA tasks including tenant file organisation and lease documentation for a portfolio
of managed properties.

Managed listing operations and transaction administration for a Chinese-owned real estate agency targeting
international investors in the Dubai market.
• Managed 200+ active property listings across Property Finder, Bayut, and Dubizzle, maintaining
98%+ listing accuracy and portal compliance standards.
• Coordinated all transaction documentation (MOUs, tenancy agreements, KYC files) for an
average of 10-15 deals per month.
• Processed Trakheesi permit applications and DLD documentation, achieving zero permit
rejections over 2.5 years.
• Coordinated broker registrations and compliance submissions, supporting a network of 100+
registered brokers.
• Served as the primary Mandarin-language liaison between Chinese investors and UAE-based
developers, facilitating transactions valued at AED 50M+ annually.
• Reduced listing upload turnaround time by 40% by implementing a structured portal management
checklist and CRM tagging system.

• Assisted international clients with property leasing and relocation; provided multilingual support
(EN/FR/ZH) for a portfolio of 50+ expat clients.
• Coordinated property viewings, agreements, and leasing documentation
• Managed communication between landlords, tenants, and service providers
• Maintained client records and administrative documentation
• Supported housing and relocation processes for international clients
• Provided multilingual assistance in English, French, and Mandarin

• Managed office administration, filing systems, and document control
• Assisted with contract preparation and administrative documentation
• Coordinated client communication and appointment scheduling
• Maintained operational records and payment tracking reports
• Supported procurement and general office operations
• Provided administrative support to management and operational teams