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Ma Kristina Azarcon, Certified Professional Coder

Ma Kristina Azarcon

Certified Professional Coder·Remote

United Arab Emirates

Bachelor's degree, Nursing

Work experience

Total years of experience: 14 years, 5 months

Certified Professional Coder

July 2023 - Present

Remote

Las Pinas, Philippines

July 2023 - Present

• Assign ICD-10, CPT, and HCPCS codes based on clinical documentation,
ensuring accuracy and compliance with insurance guidelines and medical
necessity standards.
• Summarize medical records to ensure proper documentation of patient diagnoses,
procedures, and treatments, facilitating accurate coding and claims processing.
• Review claims for accuracy, ensuring correct coding, complete documentation,
and alignment with insurance requirements before submission.
• Verify patient information and insurance details to ensure claim accuracy,
preventing denials or delays in reimbursement.
• Collaborate with healthcare providers to clarify diagnoses, treatments, and coding
issues, ensuring thorough documentation and support for claim submissions.
• Address claim denials and rejections, investigating the root cause, and working
with insurance companies to resolve discrepancies and optimize reimbursement.
• Monitor coding compliance, staying updated on HIPAA regulations, coding
standards, and best practices to ensure accurate billing and claim submissions.

Company industry:
Other Healthcare Services

Medical Records Reviewer/Individual Contractor

June 2012 - Present

Remote

Las Pinas, Philippines

June 2012 - Present

• Organize and review patient medical records, including diagnoses, treatment
plans, lab results, imaging, and progress notes, ensuring completeness and
accuracy.
• Verify that clinical documentation accurately reflects patient care, treatments, and
outcomes, and is aligned with coding and billing requirements.
• Extract relevant information from medical records to ensure that coders have the
necessary documentation to assign the correct ICD-10, CPT, and HCPCS codes.
• Ensure that medical records adhere to legal, regulatory, and healthcare industry
standards, including HIPAA compliance and payer-specific requirements.
• Maintain an organized system of patient records for easy retrieval and efficient
processing of claims, audits, and patient inquiries.

Company industry:
Other Healthcare Services

Marketing Specialist/Medical Course Coordinator

December 2018 - October 2025

Medafia Conferences DMCC

Dubai, United Arab Emirates

December 2018 - October 2025

• Coordinated end-to-end medical training programs and CME workshops across aesthetic medicine, aesthetic gynecology, IVF and assisted reproductive medicine, perineal repair, hair transplant, urogynecology, laparoscopy, hysteroscopy, and ultrasound.
• Organized CME courses and hands-on workshops, including logistics, timelines, and onsite execution.
• Scheduled procedures for patient volunteers and explained them in clear, layman’s terms.
• Expanded and managed the physician and volunteer database and oversaw volunteer engagement.
• Supported conference delegates, prepared hands-on activities, and interfaced with industrial sponsors.
• Monitored and managed medical supplies for hands-on training.
• Oversaw marketing content and wrote/distributed social media to increase brand visibility.
• Ensured the company’s positive reputation in target markets through consistent messaging and stakeholder care.
• Maintained detailed documentation of assignments, work in progress, and project milestones.
• Handled client queries via email, calls, and chat, ensuring timely, accurate responses.
• Provided comprehensive administrative and clerical support.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Marketing Specialist/Clinical Event/Training Coordinator

January 2018 - December 2018

Life Care Health Consultancy

Dubai, United Arab Emirates

January 2018 - December 2018

Affiliated with Dr. Taher Clinic, and Light International
• Coordinate medical training programs encompassing fields such as aesthetic
medicine, aesthetic gynecology, hair regeneration, and laser medicine.
• Provided comprehensive administrative support, including workforce
management, scheduling, attending meetings, and managing event logistics.
• Handled inquiries via phone and email, coordinated marketing events, and
facilitated collaborations with various stakeholders.
• Managed telephone and email inquiries, overseeing the promotion and
organization of marketing events for Fotona Laser Machines, Life Care Health
Consultancy Courses, EECP Therapy, Revanesse, ISKRA, and SULTARC.
• Liaised with University of Sharjah, DHA, MOH, and HAAD for course preparations,
announcements, and CME accreditation documentation.
• Oversaw social media management and website updates for SULTARC.
• Resolved administrative challenges through data analysis and report generation.
• Coordinated with the sales team, managed schedules, and ensured effective
communication of key information.
• Addressed customer queries and provided after-sales support as needed.
• Assisted conference delegates, facilitated hands-on activities, and conducted
patient volunteer interviews.
• Simplified and explained medical procedures to patient volunteers in laymans
terms.

Company industry:
Medical Clinic

Medical Course Coordinator

September 2016 - December 2017

All and Everywhere Conferences and Seminars Organizing

Dubai, United Arab Emirates

September 2016 - December 2017

• Organized and managed CME training courses and workshops to include aesthetic
medicine, aesthetic gynecology, ultrasound, IVF, laparoscopy, urogynecology, and
hysteroscopy.
• Expanded physician and volunteer database.
• Assisted delegates during hands-on training and conferences.
• Maintained medical equipment and supplies for workshops.
• Handled client relations, sponsor coordination, and marketing materials.
• Explained medical procedures to patient volunteers in laymans terms.
• Monitored and manage medical supplies for hands-on workshops.

Company industry:
Other Healthcare Services

Review of Records Specialist/QA Editor

May 2012 - February 2015

eData Services Philippines, Inc.

Makati City, Philippines

May 2012 - February 2015

• Prepared and sorted medical records for review.
• Reviewed patient medical records and verified if information was accurate,
complete, and appropriately documented.
• Ensured the patients medical history was correctly recorded, including diagnoses,
treatment plans, medications, lab results, and physician notes.
• Edited and proofread associates medical records reviews for clarity, accuracy, and
compliance.
• Provided guidance and training to new team members on medical record
standards, HIPAA regulations, and how to conduct quality assurance checks.
• Collaborated with other departments to improve the overall quality and accuracy
of medical records.
• Ensured compliance with HIPAA and HITECH.

Company industry:
Medical Hospital

Medical Representative

April 2005 - July 2005

Zuellig Pharma Corporation

Makati City, Philippines

April 2005 - July 2005

• Reported directly to the Sales Manager and promoted company products within
the healthcare sector.
• Distributed product information in hospitals, general practices, and pharmacies.
• Monitored pharmaceutical supply in drug stores and hospital pharmacies, and
prepare monthly sales reports.

Company industry:
Pharmaceutical Manufacturing

Education

Philippine College of Health Sciences

March 2009

March 2009

Bachelor's degree, Nursing

Philippines

De La Salle University

March 2004

March 2004

Bachelor's degree, Biology

Philippines

De La Salle University

March 2004

March 2004

Bachelor's degree, Human Biology

Philippines

St. Paul College of Parañaque

March 2000

March 2000

Bachelor's degree, Secondary Education

Philippines

St. Paul College of Parañaque

March 2000

March 2000

Bachelor's degree, Secondary Education

Philippines

Skills

Medical Records
Expert
Medical Records
Expert
Medical Coding
Expert
Medical Coding
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
ICD CODING ICD 9 ICD 10
Intermediate
ICD CODING ICD 9 ICD 10
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MEDICAL CODING
Intermediate
MEDICAL CODING
Intermediate
CLAIMS PROCESSING
Intermediate
CLAIMS PROCESSING
Intermediate
CPT CODING
Intermediate
CPT CODING
Intermediate
MEDICAL RECORDS REVIEW
Intermediate
MEDICAL RECORDS REVIEW
Intermediate
CLAIMS PROCESSING
Intermediate
CLAIMS PROCESSING
Intermediate
CPT CODING
Intermediate
CPT CODING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
ICD CODING ICD 9 ICD 10
Intermediate
ICD CODING ICD 9 ICD 10
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MEDICAL CODING
Intermediate
MEDICAL CODING
Intermediate
MEDICAL RECORDS REVIEW
Intermediate
MEDICAL RECORDS REVIEW
Intermediate
REGISTERED NURSE RN
Intermediate
REGISTERED NURSE RN
Intermediate

Training and Certifications

Certifications
Philippines Nurse Licensure Examination
AAPC Certified Professional Coder (CPC-A)
Philippines Nurse Licensure Examination
AAPC Certified Professional Coder (CPC-A)