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Tayyaba Jatoi, Sr. Delivery Lead / Scrum Master

Tayyaba Jatoi

Sr. Delivery Lead / Scrum Master·ENMAX,

United Arab Emirates

Bachelor's degree, Biochemistry, Business

Work experience

Total years of experience: 18 years, 5 months

Sr. Delivery Lead / Scrum Master

November 2019 - December 2023

ENMAX,

Calgary, Canada

November 2019 - December 2023

Selected Accomplishments
• Led cross-functional project teams to successfully lead multiple migration initiatives including Content
Migration from InfoLink & Network Drives to SharePoint & on premise SAP applications to S4 HANA.
• Planned and implemented custom reporting application for Resource Utilization, KPIs & Financial Trends
Analysis and Employee Metrics etc.
• Creation of all PMP deliverables including project charter creation, planning, scheduling, resource management,
costing and work breakdown structure.
• Developed forecasting models, budgets and identified cost optimization opportunities with detailed business
plan and recommendations.
• Led sprint cycles across multiple migration initiatives including Daily Stand-Ups, Sprint Planning, Demos,
Retrospectives.
• Creation and maintenance of project backlog for upcoming sprints cycles and projects.
• Identified areas of process improvements, process engineering, re-engineering and process automation for
maximum optimization & growth.
• Regular risk assessment and mitigation.
• Established, managed and coached project teams to ensure timely delivery in a rapidly evolving environment.
• Provide executive teams with effective presentations on progress and visibility and escalate issues & roadblocks
to CEO and other chief executives in SteerCo.

Company industry:
Utilities

Sr. Delivery Lead / Scrum Master

April 2017 - October 2019

WestJet,

Calgary, Canada

April 2017 - October 2019

Summary: Implementation of 786-9 aircrafts for WestJet and Delta Airlines Joint Venture and maintenance of self
serve check-in options for the airlines at the airport and online.
• Created all PMP deliverables and led project planning, scheduling, resource management, change
management, risk assessment & mitigation and monitoring the progress of projects.
• Effective operational and team management with full control on budgeting, financial planning & cost control
measures.
• Effectively managed Daily Stand-Ups, Estimations, Sprint Planning, Demos & Retrospectives across the
different projects and cross functional teams.
• Managed multiple large development, QA and UAT teams throughout project development lifecycle.
• Triaged and prioritized backlog and new defects introduced in the QA UAT & Production environments.
• Provide executive teams with effective presentations on updates and visibility for growth & decision making.
• Foster a collaborative & high performance environment for the project teams and build strong stakeholder
relationships.

Company industry:
Airlines

Sr. Delivery Lead / Scrum Master

January 2016 - January 2017

Hameem Inc,

Calgary, Canada

January 2016 - January 2017

• Successfully managed the development of Customer Analytics Solutions from project inception to delivery.
• Coached and mentored the project teams to ensure project understanding and enhance project delivery.
• Led creation of all PMP project deliverables including project charter, project plan, communication plan,
budgeting and weekly status reports etc.
• Successfully initiated the vendor RFP and selection process for multiple projects.
• Managed the vendor and cross functional teams to ensure timely delivery of project milestones.
• Coached and mentored project teams from Managers, Business Analysts to Developers and Testers.
• Successfully automated the manual processes for analyzing customer data and trends.
• Re-engineered and optimized process flows to maximize productivity & remove redundancies.
• Managed the sprint cycles including Daily Stand-Ups. Estimation, Sprint Planning, Demos, Retrospectives and
overall team management for timely project and goals delivery.
• Ensured effective communication within the project team to successfully implement stakeholder requirements for all
applicable business scenarios.
• Effectively presented project updates and status to the leadership team and executives.

Company industry:
Banking

Sr. Delivery Lead / Scrum Master

February 2014 - December 2015

Husky Energy,

Calgary, Canada

February 2014 - December 2015

• Successfully managed multiple Oil & Gas initiatives including automation of well abandonments, request to retain
or retire wells and Oil & Gas records management processes in the Appian interface.
• Worked closely with the business stakeholders to determine the scope of all phases and the scope of all releases for
successfully agile delivery.
• Documentation of all PMP deliverables including project charter, project plan, forecasting, budgeting,
resourcing, reporting etc.
• Led Daily Stand-Ups. Estimation, Sprint Planning, Demos, Retrospectives with the project team to ensure
project remains on track and all issues get highlighted for quick resolution.
• Presented weekly project updates and status reports in the SteerCo. for executives and the leadership teams.
• Extensive PMP documentation with formal reviews and approvals.
• Led the application designer through mock up/wireframe creation to help stakeholders visualize requirements.
• Effective handling of the Change Management process.
• Coached the Business Analyst to effectively communicate approved requirements to the development, QA and UAT
teams.
• Provided support to the development and the QA team to address open questions or issues.
• Backlog prioritization and triaging of defects with the Product Owner and the technical teams.

Company industry:
Oil & Gas

Sr. Delivery Lead / Scrum Master

February 2013 - February 2014

Canadian Pacific Railway,

Calgary, Canada

February 2013 - February 2014

• Successfully managed and timely delivered multiple agile initiatives for the Railway industry.
• Documented all PMP deliverables including business case, project charter, project plan, communication plan etc.
• Led all sprint meetings including Daily Stand-Ups, Planning, Demos, and Retrospectives.
• Led the creation of application mock ups to assist stakeholders visualize requirements.
• Worked with developers to assign story points to user stories to assist with implementation in sprint cycles.
• Managed the change management process with business stakeholders and the leadership team.
• Weekly project status reports and presentations to the executive team and stakeholders.
• Led the defect triaging and backlog prioritization with stakeholders.
• Supervised and mentored the project teams through all phases of project delivery to maximize success.

Company industry:
Motor Vehicle Passenger Transport

Sr. Delivery Lead / Scrum Master

January 2010 - December 2012

Horizon – Blue Cross Blue Shield of New Jersey,

East New York, United States

January 2010 - December 2012

• Successfully managed multiple large initiatives to drive compliance with healthcare regulation.
• Developed and presented Project Forecasting to the Solutions Development Group for funding approvals.
• Extensive PMO documentation including Business Case, Project Charter, Project Plan, Communication Plan
and Solution Options Documents etc.
• Effective project planning, communication, resource management, costing and work breakdown structure.
• Successfully collaborated with stakeholders and partners to promote strong relationships.
• Coached and mentored the project team to ensure development of acceptable deliverables & systems as per the
business and functional requirements.
• Led the development of system wireframes and prototypes to help business visualize the system prior to its
development.
• Mentored and trained team members on applications and processes.
• Facilitated Daily Standups, Sprint Planning, Demos and Retrospectives.
• Led business process engineering & re-engineering to better fit organizational needs.
• Provide direction and scope to align technology with the organizations strategy and priorities.
◦ Project
presentations & weekly status updates for the leadership teams and executives.

Company industry:
Insurance & TPA

Delivery Lead / Scrum Master

October 2009 - January 2010

HMSA – Blue Cross Blue Shield of Hawaii,

East Honolulu, United States

October 2009 - January 2010

• Successfully performed end-to-end project management in all phases of SDLC for a data migration initiative in
Healthcare.
• Led daily meetings with the vendor Benefit Focus to ensure project remains on track and to address any issues.
• Documentation and communication of all PMP deliverables including Project Charter, Project Plan,
Forecasting, Budgeting etc.
• Successfully led gap analysis and mapping of EDI documents from LRSP into the new EDI Configuration and
generation system.
• Provided ongoing support to the vendor, development and the testing teams for successful project delivery.
• Ensured effective communication within the team to fully understand stakeholder requirements for all the
applicable business scenarios.
• Weekly project status updates and presentations to the executives and the leadership teams.
• Regular coaching and mentoring of the project team to ensure project success.
◦ Risk evaluation, flagging and
mitigation to avoid roadblocks.

Company industry:
Other Healthcare Services

Delivery Lead

June 2006 - September 2009

Bristol Myers Squibb,

New Jersey, United States

June 2006 - September 2009

Selected Accomplishments
• Effectively led multiple pharmaceutical initiatives for the company through all phases of project lifecycle;
initiation, planning, analysis, development, testing & implementation.
• Submitted Requests for Proposals and reviewed vendor Responses to Proposals as well as leading vendor
interviews and the vendor selection process.
• Created all PMP deliverables and led through reviews and approval process with stakeholders and leadership.
• Regular status updates and presentations to the executive team for project progress and transparency.
• Scheduled different milestones & supervised the teams to ensure all activities are delivered in a timely and
systematic manner.
• Standardized validation and testing procedures for application development and testing.
• Provided end user training and support.

Company industry:
Pharmaceutical Manufacturing
Job role:
Information Technology

Delivery Lead

May 2005 - June 2006

Time Warner Cable,

North Carolina, United States

May 2005 - June 2006

Selected Accomplishments
• Successfully managed small to medium sized projects for TWC television & internet initiatives.
• Documentation of different PMP deliverables including project charters, project plan, communication plan,
budgeting, resourcing etc.
• Managed Forecasting, Planning, Scheduling etc. for all projects.
• Mitigated risks and implemented process optimization strategies.
• Organized the project by maintaining adequate PMO documentation throughout SDLC.
• Weekly project status presentations to the leadership teams to keep them informed on the progress of the
projects.
• Conducted daily meetings with the project team promoting communication and a positive work environment.

Company industry:
Telecommunications
Job role:
Information Technology

Education

Earlham College

January 2004

January 2004

Bachelor's degree, Biochemistry, Business

United States

Skills

LEADERSHIP
Expert
LEADERSHIP
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
AGILE METHODOLOGY
Expert
AGILE METHODOLOGY
Expert
CERTIFIED SCRUM MASTER
Expert
CERTIFIED SCRUM MASTER
Expert
AVIATION
Expert
AVIATION
Expert
OIL AND GAS
Expert
OIL AND GAS
Expert
HEALTHCARE SERVICES
Expert
HEALTHCARE SERVICES
Expert
PHARMACEUTICALS
Expert
PHARMACEUTICALS
Expert
WATERFALL METHODOLOGY
Expert
WATERFALL METHODOLOGY
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert