tony joseph

IT Support Engineer at Gulf Business Machines

• United Arab Emirates
• My current job since October 2012

Service Support Engineer at Redington Middle East LLC

• United Arab Emirates
• November 2008 to October 2012

SYSTEM ENGINEER at Genisys Software Pvt Ltd

• India
• February 2007 to June 2008

at FOCUZ Computers, Kottayam and Trivandrum

• India
• October 2003 to December 2006

DESKTOP SUPPORT ENGINEER at NORTECH INFONET PVT. LTD

• India
• November 2005 to August 2006

CUSTOMER SUPPORT ENGINEER at FOCUZ COMPUTERS Pvt Ltd

• United Arab Emirates
• November 2000 to December 2004

Desktop Support Engineer at FOCUZ Computers

• India
• November 2000 to October 2003

is a corporate group of companies in India working in total IT solutions, Computer Hardware, Software, Networking, Education and have branches, showrooms and Dealers all over Kerala. It is a wing of Focuz Automobiles Ltd. Who is one of the major dealers in Automobile Engineering Industry.




Nature of job:

•Installation, Configuration & Troubleshooting of different type hardware.
•E-mail and internet configuration for clients.
•LAN Installation & Configuration.
•TCP/IP, P2P, Server & Client configuration.
•Troubleshooting Hardware & Software Problems.
•Customer care of the Branch.
•Establishing relationship with each customer
•Maintaining Service stocks.
•Handling Service Operation.
•Promoting Service Oriented Sales such as ASC, AMC & SUPPORT Packs.
•Handling Desktop, Laptop and Peripherals Sales.


Experience : Networking, Configuring, Maintaining
Troubleshooting LAN & PC

Os Known : Win95, 98, ME, XP, 7, 10 and MacOS