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Tony Elias EL-rechdan, Director of Operations & Commercial

Tony Elias EL-rechdan

Director of Operations & Commercial·Baqala Bodiga a sister Company of Trolley General Trading

Kuwait

Diploma, experimental sciences

Work experience

Total years of experience: 27 years, 10 months

Director of Operations & Commercial

May 2025 - Present

Baqala Bodiga a sister Company of Trolley General Trading

Al Asimah, Kuwait Hybrid

May 2025 - Present

• Strategic Planning :
Set long-term goals, align resources effectively, and adapt to market changes,
ensuring sustainable growth and competitiveness
• Risk Management :
Identify potential operational risks, implement mitigation strategies, and ensure
compliance with legal and regulatory standards.
• Data Analysis and Reporting :
Provides the ability to monitor performance metrics, identify trends, and make
informed decisions to improve operational processes and outcomes.
• Project Management :
Ensures successful planning, execution, and completion of projects on time and
within budget, aligning with organizational priorities and objectives.
• Technological Proficiency:
Integrate modern tools and software into operations, improving efficiency, scalability,
and adaptability in a tech-driven market.
• Vendor and Stakeholder Management :
Build strong relationships with suppliers and stakeholders, ensuring efficient supply
chain operations and alignment with organizational goals.
• Commercial Management:
-Ensuring seamless coordination of daily activities, optimizes workflows, and
maintains operational efficiency to achieve organizational objectives.

-Develop and implement commercial strategies based on company goals and
objectives aiming to accelerate growth

-Conduct market research and analysis to create detailed business plans on
commercial opportunities such as expansion, business development, etc.

-Source new suppliers and manage existing partners relationships

-Collaborate with and coordinate diverse teams (marketing, E-Comm, customer
service, etc.)

-Build and maintain profitable partnerships with key stakeholders

-Monitor performance of commercial activities using key metrics and prepare reports
for senior management
-Assist in setting financial targets and budget development and monitoring

Negotiate and close commercial agreements with partners
(BDAs, Events, Activities, promotions)

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Country Commercial Divion Head

July 2024 - April 2025

The Sultan Center,

Muscat, Oman Hybrid

July 2024 - April 2025

• Conduct comprehensive surveys and studies on competitors and market trends.
• Source new suppliers and products as needed.
• Manage space effectively, including category management, planogram development,
and data analytics.
• Negotiate aggressive and exclusive promotions through flyers, mutual agreements,
and deal closures.
• Engage in negotiations with suppliers for yearly contracts, new products, business
plans, floor displays, gondola heads, top-shelf placements, fees, and promotions.
• Settle plan-o-grams to ensure optimal merchandising.
• Assign marketing calendars for flyers, end gondolas, and distribution plans.
• Develop and implement business plans and budgets aligned with organizational
goals.
• Negotiate monthly and yearly deals, as well as organize activities and events for 20
stores across Oman.
• Take responsibility for pricing strategies within the Food Department.
• Utilize a strategic approach to drive commercial success with a focus on market
trends and effective negotiation skills.
• Budgeting & Forecasting; P & L management & Driving results .

Company industry:
Retail & Wholesale

Senior Commercial Manager -Food division

July 2023 - June 2024

MAF Carrefour Hypermarkets,

Muscat, Oman Hybrid

July 2023 - June 2024

• Developed and executed strategic plans for the FMCG Department while analyzing
market trends, consumer behavior, and competitive landscape to identify opportunities
and threats
• Sourced and negotiated with suppliers to ensure a diverse and high-quality product
assortment while establishing and maintaining strong relationships with vendors,
negotiating terms, and ensuring timely deliveries
• Created and implemented effective merchandising strategies to optimize product
placement, pricing, and promotions while ensuring that product displays were visually
appealing
• Collaborated with the marketing team to plan and execute promotional activities while
leveraging various marketing channels to enhance the visibility of FMCG products, and
assigning marketing calendars (flyers, end gondolas and distribution plan)

Company industry:
Retail & Wholesale

Operations Manager

January 2022 - June 2023

MAF Carrefour Hypermarkets,

Hawali, Kuwait

January 2022 - June 2023

• Commercially monitored the assortment, prices, and product availability while
managing stock levels and inventory management by instructing the team to reorder
when inventory drops to a specified level
• Worked with Department heads and Section managers to prepare sales forecasts and
budgets, monitor sales volume, revenues and cost against forecast and adapt plans to
improve the sales performance of each brand
• Responsible for a team of 200 staff members by maintaining the selling area in terms
of logical wide range Planogram / Display /Pricing and ensure in store promotions are
put into practice while presenting performance reports to top management on a regular
basis
• Coordinated and aligned the brand strategy with the sales team to develop promotional
programs, pricing, positioning, and promo packaging while handling the big operations
i.e. (Ramadan. Anniversary etc...)
• Analyzed reports like DSR (daily sales report), margin and profitability, profit and loss
statement for all departments and take actions accordingly while budgeting and
monitoring monthly individual department sales, based on managements consolidated
annual growth and GP target direction

Company industry:
Retail & Wholesale
Job role:
Management

Department Head /Food Division

January 2020 - December 2021

MAF Carrefour Hypermarkets,

Hawali, Kuwait

January 2020 - December 2021

• Oversaw the day-to-day operations of the department, ensuring efficient and effective
execution of tasks, and the achievement of management goals while implementing and
enforcing standard operating procedures to optimize departmental performance
• Led, motivated, and mentored staff to deliver the highest standards of merchandising
principles in retail, fostering a positive and collaborative work environment while
conducting regular team meetings to communicate goals, expectations, and
performance metrics
• Ensured compliance and the highest standards of quality, hygiene and product
freshness (FFD) to attain customer satisfaction
• Monitored and managed sleeping stock, negative stock, negative margin, stock value,
and inventories, while preventing stockouts or overstock situations

Company industry:
Retail & Wholesale

Merchandise Manager/FMCG

January 2018 - December 2019

MAF Carrefour Hypermarkets,

Hawali, Kuwait Hybrid

January 2018 - December 2019

• Developed and executed strategic plans for the FMCG Department while analyzing
market trends, consumer behavior, and competitive landscape to identify opportunities
and threats
• Sourced and negotiated with suppliers to ensure a diverse and high-quality product
assortment while establishing and maintaining strong relationships with vendors,
negotiating terms, and ensuring timely deliveries
• Created and implemented effective merchandising strategies to optimize product
placement, pricing, and promotions while ensuring that product displays were visually
appealing
• Collaborated with the marketing team to plan and execute promotional activities while
leveraging various marketing channels to enhance the visibility of FMCG products, and
assigning marketing calendars (flyers, end gondolas and distribution plan)

Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Operations Manager

January 2016 - December 2017

MEDCO (DOCS) MEDMART,

Beirut, Lebanon

January 2016 - December 2017

Company industry:
Retail & Wholesale
Job role:
Management

Business Development Manager

October 2013 - December 2015

Bonjour Express Shops,

Beirut, Lebanon Remote

October 2013 - December 2015

Company industry:
Retail & Wholesale
Job role:
Management

Senior Category Manager (Head Office, FMCG Division)

October 2012 - September 2013

The Sultan Center,

Beirut, Lebanon Remote

October 2012 - September 2013

Company industry:
Retail & Wholesale

Merchandise Manager (Head Office, Fresh Food Division)

July 2008 - June 2012

MAF Carrefour Hypermarkets,

Aleppo, Syria Remote

July 2008 - June 2012

Company industry:
Retail & Wholesale

Merchandise Manager (Fresh Food / Chilled & Frozen Division)

July 2007 - June 2008

MAF Carrefour Hypermarkets,

Amman, Jordan Remote

July 2007 - June 2008

Company industry:
Retail & Wholesale

Department Head (Fresh Food)

January 2007 - June 2007

MAF Carrefour Hypermarkets,

Dubai, United Arab Emirates

January 2007 - June 2007

Company industry:
Retail & Wholesale
Job role:
Management

Department Head (Fast Moving Consumer Goods, FMCG)

September 2005 - December 2006

MAF Carrefour Hypermarkets,

Dubai, United Arab Emirates

September 2005 - December 2006

Company industry:
Retail & Wholesale

Section Manager (Dry Food)

March 2003 - August 2005

MAF Carrefour Hypermarkets,

Abu Dhabi, United Arab Emirates

March 2003 - August 2005

Company industry:
Retail & Wholesale
Job role:
Management

Section Manager (Fresh Food)

December 2000 - February 2003

MAF Carrefour Hypermarkets,

Abu Dhabi, United Arab Emirates

December 2000 - February 2003

Company industry:
Retail & Wholesale
Job role:
Sales

Warehouse & Receiving Supervisor

June 1998 - November 2000

spinneys

Beirut, Lebanon

June 1998 - November 2000

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Education

Dekweneh high school

July 1996

July 1996

Diploma, experimental sciences

Lebanon

Skills

COMPETITIVE ANALYSIS

Expert

LEADERSHIP

Expert

MARKETING

Expert

MERCHANDISING

Expert

OPERATIONS

Expert

Purchasing Strategy

Expert

PROCESS IMPROVEMENT

Expert

STRATEGIC PLANNING

Expert

ADVERTISEMENT

Expert

PROJECT RISK MANAGEMENT

Expert

SALES

Expert

People Management

Expert

Social profiles

Languages

Arabic

Native Speaker

French

Expert

English

Expert

Training and Certifications

Certifications
Leading from the Jumpseat
ALGAS
Sep 2025
Best company award
Spinneys - Cupola
Jun 1999
Best of Best
Spinneys - Cupola
Jun 1998
Bee ready for Change
AGLAS
Jan 2026
Leading & Managing People
Meirc training & consulting
Apr 2005
|Exercising Leadership : Foundational Principles (HarvardX)
linkedin learning
Dec 2025

Training
Building high-Performance teams
Linkedin Learning
Dec 2025
Creating a culture of strategy Execution
Linkedin Learning
May 2026
Designing Growth Strategies
Linkedin Learning
Jan 2025
Leading through organizational growth
Linkedin Learning
Dec 2025
Leading through complexity for senior executives abd C-suite leaders
Linkedin Learning
May 2026
negotiation skills
Hypertrade consulting/MAF Hypermarkets
Jun 2009
conduct a meeting
MAF Hypermarkets
Jul 2009
space management
nielsen
Jul 2025

Hobbies and interests

reading

non

basketball

non

swimming

non