توفيق بشناتي

Project: Spearhead the full implementation lifecycle of the PMIS solution (PMWeb) for the PMO offices of Makkah and Hail Municipalities in Saudi Arabia driving digital transformation initiatives and establishing governance frameworks, enhancing project tracking and reporting efficiency, and eliminating paperwork by 50%.
• Collected and Analyzed client requirements including business needs and gaps, SWOT analysis, input and output forms, business processes, and reports / dashboards requirements and Developed BRD document.
• Developed the PMIS solution design architecture with customization and integration requirements and presented to key stakeholders.
• Developed the implementation scope, schedule plan, and milestone deliveries, and update stakeholders by regular progress reports.
• Led and directed the implementation team on daily basis by assigning specific tasks and ensuring accomplishments and performance.
• Coordinated and followed up with software vendors and municipality and ministry IT infrastructure teams on technical support issues and ensured closure of all issues by maintaining a backlog of all issues.
• Assist in solving cybersecurity threats and risks according to national rules and regulations including MFA, strong password policy, data privacy protection, encryption mechanisms for sensitive data storage and in-transit.
• Coordinated with the PMO control team on data quality, integrity and consistency issues and dashboard requirements.
• Developed SSRS BI and Power BI reports and Dashboards.
• Assist with data migration from legacy systems.
• Assist with Integration with ERP finance, GIS, and other systems.
• Assist in the development of training materials and videos to municipality users.
• Provided training to groups of users and administrators and ensuring knowledge transfer to the municipality.

Project: Spearhead the full implementation lifecycle of the PMIS solution (PMWeb) for the PMO offices
of Makkah and Hail Municipalities in Saudi Arabia driving digital transformation initiatives and
establishing governance frameworks, enhancing project tracking and reporting efficiency, and
eliminating paperwork by 50%.
• Collected and Analyzed client requirements including business needs and gaps, SWOT analysis, input
and output forms, business processes, and reports / dashboards requirements and Developed BRD
document.
• Developed the PMIS solution design architecture with customization and integration requirements and
presented to key stakeholders.
• Developed the implementation scope, schedule plan, and milestone deliveries, and update
stakeholders by regular progress reports.
• Led and directed the implementation team on daily basis by assigning specific tasks and ensuring
accomplishments and performance.
• Coordinated and followed up with software vendors and municipality and ministry IT infrastructure
teams on technical support issues and ensured closure of all issues by maintaining a backlog of all issues.
• Assist in solving cybersecurity threats and risks according to national rules and regulations including
MFA, strong password policy, data privacy protection, encryption mechanisms for sensitive data storage
and in-transit.
• Coordinated with the PMO control team on data quality, integrity and consistency issues and
dashboard requirements.
• Developed SSRS BI and Power BI reports and Dashboards.
• Assist with data migration from legacy systems.
• Assist with Integration with ERP finance, GIS, and other systems.
• Assist in the development of training materials and videos to municipality users.
• Provided training to groups of users and administrators and ensuring knowledge transfer to the
municipality.

• Provide PMIS (PMWeb) Training & Consulting on Portfolio/Program/Project Management, Cost
Management, Workflow & Business Process Automation, Schedule & Time Management, Design
Electronic Custom Templates, BI & PBI Dashboards & Reports to Government Entities, Large Realestate
Developers & Contractors
◦ Clients: Saudi Arabia Municipalities, Al-AKARIA, MAWAN, UNIMAC, Reda
Hazard Control, and others.

Project: Spearhead the full implementation lifecycle of the Project Management Information System (PMWeb) for Al-Akaria Real-estate developer, Saudi Arabia.
• Developed the BRD document, validate the client requirements, and get the BRD acceptance.
• Developed and presented the PMIS system design solution and the proposed dashboards to key stakeholders.
• Planned the implementation scope of work, WBS decomposition, scheduled activities, and milestone deliveries.
• Developed and presented weekly progress reports to the client.
• Managed the acceptance testing and milestones delivery as per the current updated schedule.
• Managed the Migration of existing projects data to PMWeb.
• Managed the implementation and delivery of the following PMWeb modules (Cost Management, Portfolio, Projects, Programs, Workflows & BPM rules, Custom Forms and Templates, Document Manager, etc.).
• Discussed some integration and customization tasks.
• Followed up with the software vendor (PMWeb) and the IT infrastructure team to solve any functional & technical issues.
• Developed PBI dashboards needed by the client.
• Provide online training to system and end users.

Project: Spearheaded the full implementation lifecycle of the Project Management Information System (PMWeb) for Najran and Arar municipalities in Saudi Arabia driving digital transformation initiatives, establishing governance frameworks, enhancing project tracking and reporting efficiency, and eliminating paperwork by 50%.
• Led a remote PMIS implementation team, fostering collaboration and communication with top management to align project goals.
• Conducted daily Zoom meetings to gather and analyze client requirements, ensuring a tailored approach to system configuration.
• Validated client needs and translates them into actionable project plans, improving stakeholder satisfaction and project outcomes.
• Developed strategic insights that informed project direction, positioning the team for successful delivery and adoption of PMIS.
• Cultivated a proactive remote work environment, enhancing team productivity and engagement throughout the project lifecycle.
• Delivered the following PMWeb Modules (Cost Management, Portfolio, Projects, Programs, Schedule Management, Workflows & BPM rules, Custom Forms & Templates, Document Manager, etc.).
• Developed custom BI reports and dashboards as per client needs that foster improved and faster data driven business decisions.
• Delivered training for administrators and end users.

• Led the successful implementation of Oracle Unifier cloud and Oracle P6 EPPM cloud PMIS for Tatweer
Building Company (TBC) in Riyadh.
• Collaborated with multiple stakeholders, including Gaea, AppsPro, Wipro, Aecom, and TBC, ensuring
seamless integration and communication.
• Directed a cross-functional team, including Business Analysts and P6 & Unifier Specialists, to deliver project
objectives efficiently.
• Championed best practices in project management, enhancing overall project delivery and stakeholder
satisfaction.
• Transitioned into roles such as IT Business Analyst, IT Manager, and Development Manager,
showcasing adaptability and leadership in IT consulting.
• Focused on fostering teamwork and innovation to drive project success and optimize IT solutions.

• Spearheaded strategic initiatives in the Amanat Makkah PMO office, earning recognition from the KSA
municipalities ministry and securing the prestigious Makkah Excellence Project Award 2017.
• Delivered comprehensive IT/MIS solutions aligned with evolving business needs, enhancing
operational efficiency and scalability.
• Directed the full PMIS project lifecycle, encompassing requirements analysis, business process
evaluation, and feasibility studies, ensuring successful project execution and stakeholder satisfaction.
• Cultivated cross-functional collaboration to drive project success, fostering a culture of innovation and
continuous improvement within the team.
• Leveraged data-driven insights to inform decision-making and optimize project outcomes, positioning
the organization for future growth and success.

• Achieved a remarkable 400% increase in SMS traffic and revenue, showcasing strong analytical and strategic capabilities.
• Led a dynamic team of 5 programmers, fostering collaboration and innovation to drive project success.
• Delivered strategic direction and insights, enhancing business operations and significantly boosting productivity and profitability.
• Generated comprehensive financial reports on accounts payable and receivable, providing management with critical insights into SMS traffic operations.
• Developed, implemented, and maintained robust systems and processes, ensuring seamless integration and operational efficiency.
• Actively engaged in project management, aligning IT initiatives with business goals to optimize performance and drive growth.

• Developed many TV animated games with VB.NET shown on TV channels in Jordan and UAE.

• Managed the implementation and maintenance of many ERP and CRM systems for Sinno Sports, Edu
ware, and other clients.

• Won an incubation award for a startup project (MobileAds). Developed the frontend, backend, and
database for a mobile classified advertising application to buy/sell/rent different categories of items
using SMS notification system.

• Taught the Cisco Network Academy Program (CNAP) and many other multi-disciplinary computer
courses with practical hands-on lab networking equipment for advanced routing and switching.

• Ten years work experience in Toronto, Canada involving computer hardware and software technical support and computer system and server administration (MacOS, Windows, Linux).

• Performed Hardware installation and maintenance on computer and printer equipment and some
software development using Basic language.