Operations & Development Manager
EcoZone, Lanopearl Group
Total years of experience :36 years, 3 Months
Ecozone Technologies has been a performance leader in Ozone production and destruction. It has developed patented leadership ozone technology which has enabled it to offer products which are at the head of their class in speed of odor removal and reliability.
Development Champion
• Hand-selected/promoted to command operations of 2 companies for the same business group.
• Setting the vision, strategy, direction & leadership for the EcoZone brand for the Ozone systems across UAE.
• Instrumental in bagging/closing high-end deals with big hotel brands and government entities.
Brand Architect
• Being at the forefront of driving change and implementing operational excellence.
• Designing strategic communications plans that advance EcoZone’s brand awareness and positive sentiment in key markets.
• Conceptualizing strategic blueprint for the business, formulating short and long-term sales & marketing strategies, commercial policies- budget planning and allocation, leading business planning, ascertaining scope and potential avenues for business growth and ROIs.
• Developing and owning KPIs and business planning to ensure consistent measurement of the business’s success.
Operations Re-engineering
• Fostering C-level relationships with all potential clients - government & private companies for the Ozone systems.
• Meeting/communicating/leading well-informed and prepared business pitches, which are dynamic and captivating to explain further about EcoZone systems.
• Exhibiting extensive commercial acumen through financial resources management- annual budgeting, making quotations and following up.
Strategy/ Mission & Vision Planning
• Providing direction, leadership, and oversight required to deliver excellent results for company- achieving sustainable growth/P&L/development whilst commanding full operations for UAE, Gulf, and North Africa region.
• Built the dealership ecosystem which in-turn propelled turnover by 6 times more per year.
• Efficaciously building a strong, sustainable organization with high levels of employee engagement by attracting and developing superior talent, and rewarding superior performance.
• Developing regional growth strategies, functioning as business catalyst, directing geographic expansion efforts by providing tactical sales and marketing support including pricing, promotion, advertising for the brand.
Commercial Acumen
• Ownership for developing brands' success/ presence across MENA region.
• Efficaciously handling the biggest challenge faced by change leaders to accomplish high performance in a fast-moving, unpredictable, high-octane environment and augmenting business shares in the market internally externally.
• Excellence in establishing budgets, providing intelligence/ analysis on budgets, strategy and spending, reducing costs, streamlining operations resulting in boosting financial performance and profitability.
Distribution Ecosystem Brilliance
• Establishing distribution channel network, appointed dealers in key markets across the Middle East and North Africa.
• Attaining superior and sustainable results through mastery of teamwork and planning. Supporting HR initiatives: sourcing, recruiting, or discharging staff / promoters / M. Reps for the business unit as well as for all business group.
Inspirational Leader
• Articulated and embedded new business plan to explore opportunities across the Middle East & Africa.
• Shouldered onus for the company growth.
• Established and implemented Company policies and procedures. Offered unfathomable intellectual and global thought leadership whilst identifying business development opportunities.
• Recruited and superintended a dynamic team of professionals, empowered them to implement positive change thereby steered teams successfully on the evolutionary journey.
Business Transformation
• Established departments including customer services, graphic design as well as procurement.
• Secured robust deals with part of Arab countries, augmented sales and drove business through a period of further substantial growth.
• Worked in collaboration with different kind of business work of the group: like First United Industrial, First United International, Raydiom Int, Ebee E-shopping Store, etc.
Twofour54 has played a pivotal role in building a thriving and sustainable media industry in Abu Dhabi
Veteran of Business Excellence
• Successfully obtained business trade license/sole proprietor from Twofour54 (Media Zone AUH).
• Helped B. Ati to look for the finance of 2 movies with a budget of 25 million dollars, as well as Japanese quiz & cartoon production to establish office and run business in MENA.
• Spearheaded projects, initiatives and day-to-day operations on all aspects of the business.
• Propelled business growth, proffered dynamic leadership to exceed P&L goals and targets.
Strategy Orchestrator
• Conceptualized innovative solutions for operational excellence & strove to deliver organization’s mission- aiding new customers to establish business and generate revenue in the Middle East.
• Developed and implemented policies and procedures, which are in compliance with current federal and state regulations.
Growth Catalyst
• Commanded department administration, getting the orders from Area Sales Managers.
• Approved orders subsequent to reviewing/analyzing if the order can be processed as per the rules and regulations /BMG policy (rate card, campaign, date, time, etc.).
• Leveraged impeccable integrity, ability to remain focused in a landscape of continuous evolution.
• Championed regional strategy across the Network. Delegated orders to the CBU coordinators after my approval upon their designated areas.
• Initiated booking orders from my side to the traffic department/transmission department.
• Promoted innovative media solutions in line with the evolving media landscape.
Orbit Showtime Network (OSN) is a direct-broadcast satellite provider serving the Middle East and North Africa (MENA).
Joined the organization as Team leader & Trainer for Distributors, moved on upward career trajectories, to merit promotion to the position of Programming Scheduler Executive
Designation Chronology:
• March 2007- April 2010: Programming Scheduler Executive
• March 2006 - Feb 2007: Acting Team Manager for the CS Administration
• June 2005 - Feb 2006: Business Analyst for Regional Operations & CS Management
• April 2005 - May 2005: Project Manager
• May 1999 - March 2005: Team leader & Trainer for Distributors
Strategic Scheduling
• Contributed to the overall scheduling strategy for the company across platforms to maximize viewership, value and revenue.
• Created 24-hour schedules for appointed days working at least 2-3 days in advance. Ensured “Zero” errors/mistakes before sending the schedule to transmission department.
• Accredited with Service Award for successful completion of 5 years and 10 years of service.
• Bestowed with a litany of Certificates of Achievement -
- Most Productive Agent, Jan 2005
- CA Top Achievers 1st Rank, Feb 2006
- Best Support-business
- Continuous Support
Project Management Excellence
• Exhibited knowledge of the production process, as well as working with acquired programming.
• Owned strong programmatic knowledge in order to educate and evangelize to our partners, clients and the wider team.
• Ensured promo & graphics requirements are clear and delivered in advance as well as that promotion campaigns can be achieved (first transmission dates & required promo durations are met).
• Drove rigor and accountability within the operations, monitored channel output across network, to ensure all above elements work effectively together.
Accounts Keeping Diploma
2 years
High School Diploma, (The Baccalaureate)