Batch Co-ordinator
NAS Administration Services LLC.
Total years of experience :5 years, 7 Months
Roles and responsibilities:
• Coordination of claims submission with the payers.
• Evaluation of re-imbursement claims in-patient and out-patient.
• Making batch for regular and re-submission claims.
• Answering and assisting on the queries of the reimbursement team.
• Segregation of claims from batches and arrangement of payment orders
• Sending of payment orders and claims to the payers.
• Answering queries from the payers regarding claim submissions.
Roles and responsibilities:
• Ensured the users can work effectively with their assigned material and IT infrastructure.
• Supported users on a daily basis, solved incidents or escalated incidents by opening tickets.
• Ensured that users and local business management are satisfied with IT support and the services received
• Executed and supported the IT manager for projects and activities related to infrastructure strategy and support.
• Managed Windows server 2008 R2 active directory, including configuration of domain controller, authenticate authorize users and creation of groups or OU.
• Configured Cisco routers that include access list and routing.
• Managed to configure Cisco switch in creation of VLAN, VTP and other security services.
• Managed Lotus notes domino server including creation and deletion of email accounts.
• Participated in strategic planning of implementation for IT processes such as data privacy, incident management process and escalation process.
• Coordinated issues to global support team to quickly resolve the issues.
• Led technical huddles for certain issues either software or hardware.
• Provided new resolutions for issues either hardware or software.
• Helped the team to achieved 100% of compliance in WST (IBM Workstation Security Tool).
• Deployed and monitored service unit to users.
• Knowledgeable in ITIL processes.
Roles and responsibilities:
• Helped the company to increase its sales by 25% from 3.5M pesos to 4.23M in just 8 months of stay.
• Assigned in making designs, quotations and proposals for Radio communication system and CCTV Camera.
• Identified clients, suppliers and contractors.
• Conducted product demonstration and site survey for existing and future clients.
• Successfully managed CCTV Camera installation and radio system installation.
• Responsible for securing on-time delivery of stocks and equipments.
• Responsible for inventory control and stock management.
• Responsible for documentation of transactions.
• Responsible for radio frequency licensing of purchased radio to National Telecommunication Commission.
• Repaired, configured and programmed Two-way Radio and CCTV camera system.
Energy Development Corporation, Meritt Road Fort Bonifacio taguig City December 2009 Trainee – Technical Support Especialist • Assigned in troubleshooting, configuration, installation of computer software and hardware. • Helped in troubleshooting layer 1 network connection. • Assisted end users in using new software and computer hardware. Philippine Global Communication, Inc. - 8755 Paseo de Roxas St., Makati city May 2009 Trainee - Technical Support Especialist • Installed and troubleshoot internet connection. • Testing and configuring equipments for outside plant. • Conducted preventive maintenance