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Basma  Nagy, Customer Care Representative

Basma Nagy

Customer Care Representative·Teleperformance

United Arab Emirates

Higher diploma, Nutrition And Physiotherapy

Work experience

Total years of experience: 6 years, 1 months

Customer Care Representative

August 2022 - March 2023

Teleperformance

Cairo, Egypt

August 2022 - March 2023

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

travel advisor

October 2021 - August 2022

Dyninno

Cairo, Egypt

October 2021 - August 2022

Company industry:
1358
Job role:
Hospitality and Tourism

survey coordinator

April 2019 - October 2021

LTS

Cairo, Egypt

April 2019 - October 2021

for the IHG and rthe Holiday inn hotel members

Company industry:
Hospitality & Accomodation
Job role:
Sales

sales and marketing specialist

March 2019 - November 2019

quad solutions inc

Cairo, Egypt

March 2019 - November 2019

Company industry:
Advertising
Job role:
Marketing and PR

project manager

December 2018 - September 2019

i call

Cairo, Egypt

December 2018 - September 2019

Company industry:
6931
Job role:
Sales

supervisor

March 2018 - May 2019

call vision

Cairo, Egypt

March 2018 - May 2019

Company industry:
Sales Outsourcing
Job role:
Sales

opener and closer

March 2017 - February 2018

venture capital co

Cairo, Egypt

March 2017 - February 2018

DME medical insurance, customer care representative

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Heliopolis University

May 2025

May 2025

Higher diploma, Nutrition And Physiotherapy

Egypt

Skills

problem solving skills
Expert
problem solving skills
Expert
problem analyst
Expert
problem analyst
Expert
target achiever
Expert
target achiever
Expert
fast learner
Expert
fast learner
Expert
commited
Expert
commited
Expert
target planning
Expert
target planning
Expert
Microsoft skills
Expert
Microsoft skills
Expert
data analysis
Expert
data analysis
Expert
sales
Expert
sales
Expert
time management
Expert
time management
Expert
communication skills
Expert
communication skills
Expert
managment skills
Expert
managment skills
Expert
computer skills
Expert
computer skills
Expert
leadership skills
Expert
leadership skills
Expert

Social profiles

Languages

English

Native Speaker

Arabic

Native Speaker

Spanish

Beginner

Hobbies and interests

traveling and photography
reading
singing