Infrastructure Engineer
Global Computer Services LLC
Total years of experience :22 years, 5 Months
Accountabilities
Deploy and Management of Huawei Dorado Storage and Dell EMC storage, EMC VNX and EMC Unity
Carrying out implementation of VMware and Hyper-V virtual machines Windows and Linux
Acronis Backup management server and storage nodes on virtual and physical machines.
Retrieving of backup on demand from Acronis, Symantec Backup exec and VEEAM.
Performing Microsoft AD, Exchange Server 2016 administration
Supporting DBA and Application team for SQL and Sharepoint and IIS Webservers.
Defining and planning tracking progress, and follow-ups on task assignments. Assisting with other tasks associated with Microsoft Active directory, Exchange, VMware Infrastructure including documentation and requirements definition. Point of contact for any escalation.
Preparing and Supervising VMware Hypervisor and deployment and upgrade execution plans (including VMware SRM for disaster recovery) Ramu KTG - Ramuktg@gmail.com / 0096898715080
Oversee deployment of Huawei Fusion VDI implementation and supporting escalations Local and Remote users
Installation and monitoring Infrastructure using ensuring security and patching Windows server, desktops and Linux
Analyzing reports on IT services performance based on KPIs and SLAs facilitating decision making
Accountabilities
Develop, maintain, and support a mixed storage environment comprised primarily of Cisco UCS and EMC VNX5800, VNX 7600, VNX7500, EMC Vplex VS2)
Implementing and supporting Backup solutions EMC Networker and Veeam Backup server, Storage Node and client backup ensuring all required file systems and system data are successfully backed up to the appropriate media.
Implementing, Upgrading, maintaining physical and virtual server hardware and operating systems to ensure reliability
Participated in hardware reduction cost projects by providing server virtualization technology. Provided detailed updates and plans to meet project deliverables.
Produced, maintained, and improved documentation on various OS standards, and refresh cycle schedules. and related documentation in accordance with IT best practices.
Resolved issues related to Deployment of VMware ESX, Recovering VMware Image level backups using VADP and Veeam.
Document and track issues via a ticketing system.
Played key role in creating the Zoning on Cisco MDS-9100, 9500 switches.
Participated in the Commissioning testing, performance tests and handover of the EMC SAN, Scalar i500 Tape libraries and backup infrastructure.
Interface with customer, technical staff, team members, and management to identify issues, negotiate changes, meet deadlines, and provide strong customer service both orally and in writing, as appropriate.
Liaise with customer partner EMC SAN, EMC VPlex, Cisco, Microsoft and Oracle and resolve hardware, software, or other system problems, and replace defective components when necessary.
Guide team members in implementation of QA/QC documents
Generated & updated various reports based on business requirements
Overall leadership of newly recruited teams to ensure adoption of new processes and techniques of stakeholder and customer relationships
Accountabilities:
Involved in design & deployment of Network/ IP Telephony under managed Services and management of MPLS WAN, Voice & LAN
Deploy IBM DS Midrange Storage, IBM System-X, IBM PureFlex, equipment and install EMC Networker and Symantec Backup exec - Arab National Bank,
EMC Data Domain 860/2500 Implementing Disaster recovery plan at the DR site using the Replication saveset replicating the DD to the DR site - Bahrain petroleum
EMC Networker and Data Domain 2500 Implementation and Resolved issues related to Deployment of VMware ESX, Recovering VMware Image level backups using EMC Backup and recovery - Bahrain Polytechnic
Sun Cluster 3.2 support as well as Sun Hardware, OS and Firmware up gradations - LIC oman
Work closely with Oracle, IBM, EMC, Symantec support partners to promptly resolve incidents.
Systems administration practices that meet customer requirements and related documentation in accordance with IT best practices of hardware and software.
Liaised with project managers with regards to various implementations
Generated configurations from Low Level Design
Ensured compliance to organizational process & procedures
14. Major Projects ► Commissioning testing, performance tests and handover of the EMC SAN, Scalar i500 Tape libraries and backup infrastructure for Muscat and Salalah Airports.