Senior Project Manager
Thiqah Business Services
Total years of experience :9 years, 6 Months
• Initiate and manage LIMS implementation projects for medium scaled Enterprises
• Define and clarify project scope including Project Scope of Work (SOW)
• Develop policies and procedures to support the achievement of the project objectives
• Estimate Costs, develop budget plan and maintain project expenses
• Coordinate activities across project resources to achive projects' milestones
• Ensure the highest quality of deliverables for client's project
• Manage communications between project stakeholders
• managing project risks, including the development of contingency plans
• Applying change control and configuration management processes
• Solve team conflicts and problems; take Corrective actions (CA) when issues arises
• Built an in-house CRM system to track projects, contracts and support statuses
• Built an in-house Time-sheet system for employees daily work sheet
• Participated in technical interviews for new job candidates
• Managed teams and trained new employees
• Monitored customers' projects, maintained Risk Registers, provided updated project reports
• Assisted project teams on projects' planning, scheduling, and documentations
• Collected systems' requirements and build projects' time & cost estimates and resources needed to complete projects
• Gathered customers' business processes and turned them into system requirements
• Participated in designing the training agendas for end-users from different customers
Participated on Testing an In-house software \[NPTS Web Application\]:
• Designed the Application's Test Case scenarios
• Functional and Performance Testing (Writing & Executing Test Scripts)
• Load Testing with > 100 Concurrent Users (MS Visual Studio Load Testing)
• Software Quality Control/Assurance (QC/QA)
• Produced a report for System status, issues, areas to be improved and presented it to the Manager of STC's Business Automation & Tools (BAT) Section
• Attended Several Application Life-cycle Management (ALM) and software development Life Cycle (SDLC) sessions
Bachelor of Engineering, Second Class Honours - Division B
