Lead Performance Management Analyst
Qatar Airways
Total years of experience :16 years, 7 Months
Successfully led the design, development, and implementation of 3 performance management products, a first of its kind initiative at Qatar Airways Group to benefit over 30, 000 employees
Cultivated collaborative relationships with the business leaders to enable the execution of the
products to support the strategic objectives of the organization
Developed business cases to seek approvals and funds from the cost management committee
to develop the products
Developed product, process and enhancements delivery road maps that outlined long term
strategy and alignment with business goals
Authored business requirements based on reviews with community of business stakeholders,
introducing LEAN principles and based on best practices
Led process re-engineering and automation activities of business critical processes and
effectively managed change using the ADKAR change management model
Designed, developed & delivered blended learning content to educate the target audience
Designed test cases, conducted integration testing and user acceptance testing of new
processes and systems
Designed and delivered a highly tailored marketing campaign to relay consistent and targeted
messages
Implemented integrated HR systems in recruitment, learning & development, talent
management, compensation & benefits, administration, government services and payroll
Re-engineered HR processes by elicitation, mapping, documenting and applying Lean principles
Led cross functional teams and provided oversight to ensure business requirements were
implemented
Managed change, communication, and training of people involved and affected during product
implementation
Implemented information security & management system within HR
Managed service desks which supported all the automated HR processes
Worked with product vendors to upgrade version of Oracle e-Business Suite Core HR & Payroll
modules
Supported the Executive Payroll Manager in monthly payroll activities of 70 employees
11/2007 - 07/2008
HR Consultant
Vikram Hospitals Pvt. Ltd.
India
Resource planning and talent acquisition activities across all 8 units of Vikram Group.
Tasks
Planning and Implementation of Redington IT Africa campaign (RITA) to increase sales
Created competitive Employee value Proposition for TNT Express Middle East
• Designed and implemented HR Policies for over 5000 employees of Vikram Group.
• Resource planning and talent acquisition activities across all 8 units of Vikram Group.
• Planning and allocation of Talent to clients of Technology Infrastructure Services
• Co-ordinate with business development managers for forecasts and projections
• Maintain and generate various reports related to utilization, headcount and deployment
Modules Covered – Human Resource Management Strategic Human Resource Management, Organization Theory and Design, Staffing, Training, Change Management, Negotiation and Conflict Management Projects and Learning as Part of MBA • Written and Presented a Research Paper on “Critical Talent Segments: Building Competitive EVP at TNT Express” at International Conference on Technology & Business Mgt 2010 • Practical knowledge of SPSS with reference to Linear Programming, Hypothesis Testing and Regression analysis • Basic Knowledge of Project Management Tools – POM and MS Project
Majors in direct and indirect taxes
Packages Learned JAVA, JAVA Script, HTML, MS-Office with Front page and MS Access. Designed websites as part of the project www.cyberlinks.8m.com www.utsav.4t.com
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